One97 Communications — Refund my irctc deducted amount

Name: A BALARAMAKRISHNA
Account No / Application No:[protected]
Product/Service: Internet Banking
Request related to: Savings Account
Type of request/complaint: Bill Payment/Shopping mall/Recharge dispute
E-mail address: [protected]@gmail.com
Mobile no:[protected]
Telephone no: +91--
Level 2 Service Request(SR) No:
Complaint/Feedback: Respected Sir, I have done an online reservation on 19.04.2021 from Vizianagaram to Bilaspur Train No : 08518 with Transaction ID : [protected] from my ICICI Bank S/B Account No :[protected], AGARTALA BRANCH, IFSC Code No: ICIC0000471. Train Ticket Booking Status not Booked. The IRCTC Says the amount will be refunded in account the details are mentioned below More Details Transaction Date19 Apr 2021 ClassSLEEPER CLASS (SL) QuotaGENERAL (GN) No. of Adults2 No. of Children0 Boarding Date22 Apr 2021 Boarding StationVIZIANAGRAM JN Bank Reference Id[protected] Refund ID[protected] Refund StatusAmount Credited To Bank With Reference No.[protected] Refund Amount??? 688.68 Payment Status: Late Confirmation Received From Bank On[protected] Refund Status: Refund amount credited to your account. You may contact your wallet/bank/Travel Agent with the bank reference Id Failure Reason: No Response From Bank. Note : Till date I am not receiving my amoun