[Resolved] OneAssist Consumer Solutions — Deactivate one assist | |||
Hello there I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money asap Date of incident : 1 march 2017 Kotak credit card no.5459 64xx xxxx 4107 Oneassist relationship number : 1771012 Was this information helpful? | |||
Apr 21, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Mar 16, 2017 Kundan Bora Rajput's response I am kundan bora, I have no call from hdfc bank and no information about one assist plan after than they automatically activated this plan and deducted Rs.1299/- from my saving a/c .I don't need this plan actually. Please deactivate this plan and refund my money asap
Verified Support Mar 21, 2017 OneAssist Consumer Solutions Customer Care's response Dear Vikesh, Greetings from OneAssist...! As per your request we have cancelled your plan vide service request No.1855423 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greetings from OneAssist...!
As per your request we have cancelled your plan vide service request No.1856355 & the refund will get processed in 7 working days.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards
Deepali
Team OneAssist