[Resolved] OneAssist Consumer Solutions — deactivate one assist plan of icici bank | |||
I received call from icici bank on 16/09/2019 and they just given information about one assist plan after that they automatically activated this plan and deducted rs-1899/- from my a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money as soon as possible. My a/c number:[protected] One assist id number: sr[protected] My registered mobile number: +91 [protected] My registered email id: [protected]@gmail.com Make sure to deactivate this plan as earlier as possible. Thanks M. Chandramohan Was this information helpful? | |||
Sep 25, 2019 Complaint marked as Resolved I contacted the local icici branch and given a deactivation requisition letter to the branch manager.Immediately he filed for deactivation and received a text message from the bank as deactivation filed successfully. They assured that within 6 days refund will be made.The Service provided by the local ICICI Branch is very effective and was superb. I WAS completely satisfied with the Service provided by ICICI Bank Branch at SIVAKASI. ...Thanking You OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 26, 2019 OneAssist Consumer Solutions Customer Care's response Dear ChandraMohan, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Kindly deactivate the plan and refund my money as soon as possible.
Name: Rahul Vijay Kamble
Date of incident: 21st Sep 2019.
Kotak credit card No.xx7074