[Resolved] OneAssist Consumer Solutions — one assist deactivate one assist plan | |
Hello there I Received SMS from HDFC BANK that RS-1299/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. Please deactivate and refund my money ASAP date of incident : 06.58hrs. 7 June 2019 Kotak Credit Card No.xx6242 OneAssist Relationship Number : 2157672 Was this information helpful? | |
Jul 11, 2019 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 OneAssist Consumer Solutions Customer Care's response Dear Mohammed Qureshi, Greetings from OneAssist!!! We are sorry to see you go. We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund. We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused. Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query. We appreciate your patience in the interim. Regards Team OneAssist | |
 5 Comments | |
Comments
Please deactivate my Oneassist membership. Money is deducted automatically from my HDFC card . I have been repeatedly complicating to customer care.
Reply
I am not interested your plan. Please do not renewed this plan.
Plan: Wallet Assist Plan
Name: Abhishek
Plan: Wallet Assist Plan
Name: Abhishek
I am not renewed your plan. Please deactive my wallet assist plan
Plan: Wallet assist plan
Name: Abhishek kumar mishra
Plan: Wallet assist plan
Name: Abhishek kumar mishra
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4065
Pending
140
Resolved
3094
+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059