[Resolved]  OneAssist Consumer Solutions — refund the amount debited

Hi,

I'm having the icici account for almost 4 years without any issues other than this (One assist) wallet assist plan which got subscribed to my credit card with out my knowledge and i got few mails regarding this which i had mentioned below,
1. We wish to inform you that the e-mail statement for your icici bank credit card account xxxx6007 has been sent to your registered e-mail id on september 26, 2018.

Total amount due is inr 3269.52, minimum amount due is inr 170.00 and the due date is october 14, 2018.

2. We have received payment of rs. 170 on your icici bank credit card no 0000 xxxx xxxx 6826 by auto debit to your bank account xx8302 on 15-oct-18.

So as per above mail statements, two year charges were on due, since i didn't subscribed or used your so called privilege service (One-assist) till now. But bank was debiting the minimal amount (As per point 2) rs.170 monthly from my account which was totally unfair.

So kindly refund my total amount
(Rs.170*12*4)=8160 which was almost three times the total due rs.3269, and cancel my total due, which is totally unfair as with out my knowledge you had subscribed to this plan.

Also i had attached the invoice[protected] for year 2018, and 2017 invoice num-2739898, as this is not the first time you guys were debiting money from us, while i check with icici they directing us to you guys, but you guys directing us again to icici bank, for god sake of having account with the bank and got the unrequested service (Oneassist) you guys were playing with our emotions and money.