Onida / Mirc Electronics — onida 0.8 ton split ac sa093trd, b06y68ft4g, purchased on 15.03.2108

The ac was installed by onida authorized service center. The ac is not performing since its installtion. It has been attended by their service team number of times and detail data recorded.

The matter is brought to this forum because onida airconditioning technical expert mr. Rakesh darak analyzed all data (Recorded by your service team) in depth and found that the ac is not performing. The ac is not giving desired out put and is not able to cool the office even upto 27°/28 ° c, the compressor runs continuously without any cut off for all set temperture 27°/28 ° c or less consuming unnecessary power, rather wasting power, without giving required comfort.

Onida airconditioning technical expert mr. Rakesh darak had put his recommendtion as under:

Quote

Rakesh darak
Jun 22

To krishnam. [protected]@gmail.com

Dear sir

I already forwarded the below 2 proposal to my management, waiting for their revert. Sincerely trying to resolve this

1. Taking your unit back and return the money.

2. Our alternate model 1.5 ton (Sh183gdr) can be given to you with difference amount.

I am chasing him for approval for either one of them, once approved i shall revert back to you.

Regards,
Rakesh darak

Unqoute

Unfortuntely onida business head mr. Sunil shankar has not approved the recommendtion of mr. Rakesh darak for taking back the ac as his first proposal yet and i am in mental agony for the last over 4-1/2 months. The very purpose of my purchasing the ac is defeted and i faced very uncomfortble opertion of my small office in the extreme heat of delhi ncr.

The second proposal of mr. Rakesh darak is technically not acceptable as 1.5 ton ac is not required for an office of size less than 55 sq. Ft. Located at the most ideal position. 0.8 ton ac is supposed to cool at leat 80 sq. Ft. Office space and achieve at least 22/23 ° c.

Request to kindly take necessary action so that i am relieved of mental agony and the recommendtion of mr. Rakesh darak for taking back the ac as his first proposal towards the solution to problem is implemented.

Thanks and regards.

Krishna mohan agrawal
Gaur city, greater noida (West)
Gautam budh nagar (Up)
+91 [protected], [protected]

N. B.

Office size and its location detail:

Office length = 10’8”, width = 5’ total area = 53.33 sq. Ft., height 9’8” false ceiling. Located on lower ground floor of 5 floor building (Basement + ground + 3 floors) with walls on three sides (Internal glass partition in between two walls of larger office). There are other offices on all three sides.

6’ wide portico on front. Further 16 feet high wall beyond 5 feet of portico. No direct sun light.