[Resolved]  Paytm Bus — very disgusting experience with PayTm and its bus operator

I booked bus ticket via PayTM.com on the ticket they did not mention any details except Bus operator name and Ticket PNR. then i wrote EMAIL to so called PayTM customer care [protected]@paytm.com. They have given operator number. I called up and asked about the ticket details they had given bus number and bus manager number. but on the actual journey day when board into the bus the manager in the bus who behaved very rude with and said that your are not listed in chart and through me out of the bus and i called up the number which i have called earlier they said that you are not listed in our Database, go and talk with who ever sold ticket to you. at that time what can i do, it is almost 10.30 PM even the i got some number of PayTM office and called up no body lifted phone and wrote to mail to customer care no replay as of now. Please take certain action on PayTM and its operator.

Ticket details

Name Mr B: Chadrasekhar seat: L14 Ticket ID:MEX13P

PNR: KT015164
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20037
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information