[Resolved]  Ubislate Datawind — Order not delivered and no call or info from Merchant. Contact numbers and emails of merchant not working

Address:	Amritsar, Punjab
Website:	ubislate.com

I have ordered UBISlate 7C(Edge) Tab through ubislate.com(Datawind Innovations Pvt. Ltd.) website by paying full payment by credit card on 19th June 2013. For the same i have got confirmation message along with 'Order ID: PMF10492EC9'. And the product was supposed to be delivered to my address with in 72 hrs. The courier service from which the courier was sent by is Blue Dart (well known and reputed courier service). I have tracked my courier and it came till Dombivali, Mumbai on 24 June 2013 and returned to merchant on 25th June 2013. when i called Bluedart they told me that it was returned to merchant because they do not have service at the address which i have mentioned to deliver. Are they not aware that service is not there at the given location during booking? Is this what well known courier company supposed to do? lets leave about that.
The merchant who received that courier back should be supposed to update me on the same and should also update the same in database and should try to send it through another courier service or ask me to collect from the nearest outlet or nearest courier desk. They did not do any of these.
The contact numbers mentioned in the UBIslate website is not valid. The email address mentioned is also not working (all the emails are bouncing back). There is no other alternate contact number. Tried many emails but no one responds. Is this company fraud? By all these i feel it is fraud.

Below are the contact numbers which i got from website
[protected]
[protected]

Below are the email ID's to which i have emailed
[protected]@datawind.com
[protected]@datawind.com
[protected]@datawind.com
[protected]@datawindsales.info

Through this consumer forum i seek help and refund of money or delivery of my order.

Below are the complete details of my transanction
Online Transaction through Credit Card
Order ID: PMF10492EC9
Approval Code(got it from my credit card bank): 055228


Please contact me for any clarification.
Harish
[protected]
[protected]@gmail.com