OnlineClues Complaints & Reviews

Address: Mysore, Karnataka, 570019

Hai

My self harish. M

Sir i order 3 trousers combo product. I recieved your product today
[protected]. But the product very bad quality and trousers size is no
Comfortable me. Trousers showing 36 ssize but its actul size is 32/34, so
I want return your product and & please refund my amount of 900.00
Rupees. My order number is 79691, kindly do needfull.

Regard
Harish m
([protected])

Mar 14, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 07, 2018

Updated by Harish M Gowda Hai

My self Harish.M

Sir I order 3 TROUSERS COMBO product. I recieved your product today
[protected] . But the product very bad quality and TROUSERS size is no
Comfortable me.TROUSERS Showing 36 Ssize But its Actul size is 32/34, So
I want return your product and & Please Refund my Amount of 900.00
Rupees.My Order Number is 79691, Kindly Do Needfull.

Regard

HARISH M

([protected])

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
This product is not related to onlineclues.com we not deal in trouser's so please check where you buy it and take solution of your problem from them.
Thanks & Regards,
Onlineclues Team

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M

Montu Shah

from Ahmedabad, Gujarat

Feb 7, 2018

I have recieved product from onlineclues which is very bad and differs i have to return the product and get refund but there is no any option in website for return a contact number and email id is given but no can responding please do something if possible...

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

I ordered 5 shirts on feb 1st and i received them on 6th completely different products. Order number is cin1342755. Seriously it's a waste website. I keep buying online from many sites but 1at time i ordered from online clues.com. And experienced worst part in my online shopping. And the funniest thing is when i ordered one particular size, i should receive all in same size right. But even that also did not happen with onlineclues.com

+2 photos

Mar 13, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 06, 2018

Raju Dyamagol's response Shirts big size and not like please receive your product and my cash return credit
sir
Thank you

Feb 06, 2018

Raju Dyamagol's response Shirts big size and not like please receive your product and my cash return credit sir thank you my address plot no 209 Rani channama nagar tilakwadi belgavi

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Bhavnagar, Gujarat, 364001

Website: www.onlineclues.com

I am bhavesh makwana i have order london look men's 5 cotton casual slim fit solid shirt 30 jan 2018 amounting 1099 from www.onlineclues.com my register mail i'd is [protected]@gmail.com i have revive a product on 3 jan 2018 very cheap quality material and not look like original. This shirt size is a short and not to me choice this colour so i return this order and refund my money...

Mar 16, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jan 28, 2018

Kalyan Raj Kumar Oggu's response Iam not satisy shirtS

Jan 28, 2018

Kalyan Raj Kumar Oggu's response Iam.nt satisfy

Feb 06, 2018

Updated by NilEsh DhaRajiya This shirt size is a short and don't like this my choice color so my product give him.this colour is not choice me.. I am choice the different colour so I return my order...

Feb 06, 2018

Updated by NilEsh DhaRajiya This shirt size short and don't my Choice colour this shirt so I am product is return.

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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K

Kalyan Raj Kumar Oggu

from Hyderabad, Telangana

Feb 6, 2018

Iam not satisfy ..this vombo 5shirts ...this are tottaly wrongly shirts giving me plis dont nooo ..this ia tottaly waste of.product plis rerurn give my money

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Onlineclues — london cotton 5 shirts

Sir, i ordered london look brand 5 cotton casual slim fit shirts, but do not match me i ordered product, i want to return the product and refund my money
Fast solved my complaint
This item is verry bad quality,
I am not satisfied
Solved my problem early

I will give -0 rating... Very bad exp

Why it is getting ignored by company
I dont have time to wright 2 pages complaint
Please resolved my problem as soon as possible

It is your duty to resolve all problems it is short or big... Complaint is complaint

Mar 18, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 05, 2018

Updated by sm2 Manju rathod
2/02/2018
[protected]

OnlineClues — london cotton 5 shirts

Sir, i ordered london look brand 5 slim fit casual cotton shirts, but do not match me i ordered product,
Please return product and give my money

Fast solved my complaint plz...
I am not satisfied

Feb 06, 2018

akranjanr's response Sir money refund kijye

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

Suresh Subramaniyan

from Gudiyattam, Tamil Nadu

Feb 6, 2018

I can order combo pack of shirts but it is not suitable for me

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S

Somanath pradhan

from Manvi, Karnataka

Feb 6, 2018

Wrong order, Somanath pradhan., Mob- [protected]

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L

lokesh koli

from Nagaur, Rajasthan

Feb 6, 2018

Product was very bad I am not satisfy for this plzz

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Y

Yaduvanshi Raj Durgesh

from Darbhanga, Bihar

Feb 8, 2018

Please cancel my order id CIN1353359 because i choose wrong product and i have no money for buy this product

complaint for giving wrong product - Comment #2998718 - Image #0

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A

akranjanr

from Patna, Bihar

Feb 8, 2018

Sir maine fb pe se combo of 3 pure shirt order kiya tha.or jo order maine paya hai wo bilkul hi alag product h nahi colour wo or na hi quality or na hi size so plz sir refund my money. Sir mai apna order return karna chahta hu.

complaint for giving wrong product - Comment #2998739 - Image #0

Reply

akranjanr's reply, Feb 11, 2018

Sir bank account ka information ke liye plz sir 8709044513 wala no pe call kijye plz 9199836033 wala no bhaiya ke pass reh gya h

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Website: onlineclues.com

Today i have ordered a product on "onlineclues.com", i would like to cancel my order. I didnt find any option to cancel the placed order in their website.

This online retail website is not a genuine one as per the information i got from people.

So i would like to cancel this order
Order id: cin1350342
Kindly request you to please cancel this order and let me know once it is resolved.

+1 photos

Mar 13, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 05, 2018

Cħocoɭʌty Kʌmııŋʌ's response jo mainey order magaya tha woh nhi aye dosra aya hy mujhey mera wala chaiye jo photo bhaja hy yeh wali shirts chahiye

Feb 06, 2018

Kathirtamil's response Colour changes and quality poor, stiching no properly

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
Your order has been cancelled. Thank for using Onlineclues. Now You Can Order Again Right Product.
If you have already ordered please ignore it.
Thanks & Regards,
Onlineclues customer care team

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K

Kathirtamil

from Bidar, Karnataka

Feb 6, 2018

[protected]
Colour changes and quality west and no proper fitted

cancel order id: cin1350342 - Comment #2995507 - Image #0

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C

Cħocoɭʌty Kʌmııŋʌ

from Lucknow, Uttar Pradesh

Feb 6, 2018

Mainey jo ka colour batya tha woh nhi hy koi dosra hy colour aya hy merey pass jo photo mainey bhaji hy mujhey woh chahiye

cancel order id: cin1350342 - Comment #2995579 - Image #0

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A

Amit Dodhiya

from Visnagar, Gujarat

Feb 6, 2018

All shirt change and color change.. Playing return all shirt fast..pls refund my account ...pls fast receive all shirt and refund send...

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J

Jignesh verma

from Surat, Gujarat

Feb 6, 2018

Shirt which I had purchase is not that which I had received so I want to return the same.i had submit this complaint before also but still I haven't receive any mail from your site, so pls kindly take not of this.the material is also not good, the shirt is also differ in colour which I had selected.

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G

Gulshan Verma Jsr

from Indore, Madhya Pradesh

Feb 6, 2018

Thats not my order.. My order has changed..

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5 Comments

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I have ordered a wrong product
I want to cancle it but I am not getting any way to do it
The company have also not sent my order details to my e-mail
But i had taken screenshot of order id and other so I am providing it to cancle my order
Please cancle my Order
I have lost trust even
I have seen many complaints
If the company cannot provide option for cancellation
Then I have no trust so cancle my order immediately
My Order Id is CIN1348286

Mar 16, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
Your order has been cancelled. Thank for using Onlineclues. Now You Can Order Again Right Product.
If you have already ordered please ignore it.
Thanks & Regards,
Onlineclues customer care team

View replies

S

Suresh Mengade

from Kolhapur, Maharashtra

Feb 6, 2018

Hi,
Please cancel my order no- CIN1350261 as I am selected wrong size. If you cancel my order then I replace again with correct size.
Thank you.

to cancel my order of order id - cin1348286 - Comment #2995528 - Image #0

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Address: Bangalore, Karnataka, 560102

Website: wrong size order

Hi

Kindly cancel my order please as i have order wrong size as xl. I was require to order l size so cancel my order as i have ordered same pair in l size in same web site but i have got difftent order no requesting to cancel my below mention order no and do the needfull hope this request will me considered as top most

Order no : cic1347384

Regds
Ravi

Mar 18, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 03, 2018

Updated by Ravirock Rao Kindly check the complient and please cancel the order please

Verified Support

Feb 10, 2018

OnlineClues Customer Care's response Dear Customer,
Your order has been cancelled. Thank for using Onlineclues. Now You Can Order Again Right Product.
If you have already ordered please ignore it.
Thanks & Regards,
Onlineclues customer care team

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A

Anant Singh Vicky

from Patiala, Punjab

Feb 6, 2018

Product (shirts) is totally different in design from the show in image of your site.And size not good.

wrong size ordered cancel the order please - Comment #2995649 - Image #0

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R

Rishad MRK

from Delhi, Delhi

Feb 6, 2018

I want to cancel my orders because I choose wrong products.my order Number CIN1341191 . Orders dated on 31 Jan 2018.

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S

S. Singh

from Asansol, West Bengal

Feb 6, 2018

Dear Sir,
I had ordered combo of 5 London Looks Branded Printed cotton shirts.I received it today (29/01/2018) . Invoice No SI00154788 Dr 22 January 2018 . SKU code - LL5S print 2The product quality is not good..To be frank the quality of the shirts are very bad.Request you to take back your product & refund my money.

Sudarsan Singh

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R

Raj Paramshetti

from Pune, Maharashtra

Feb 6, 2018

I had ordered London branded 5 printed cotton shirts. But I received completely different product. So I want to return this product and return me my money.

Invoice no: SI00152527
Order ID: CIN1319478

Please solve this matter ASAP and return this product and return my money.

Rajshekhar
[protected]

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I have ordered the a package of 5 cotton shirts of 999 rs plus additional 100 rs shipping charge on 29/01/2018. Today i received the product, it is fully different from what they are showing in image. Colours also fully different and bad material. I did not use these shirts. Please kindly take back my product and refund my money.
The order number cin1337717.

Mar 20, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 521163

Website: Onlineclues

Dear Sir
My name is Naveen I have ordered Branded Combo of 5 Premium London look check Shirts of Rs 1099 and my order number is[protected].But I am not satisfied with the product . bcz the quality of the product is not good...thus I request you to refund my money back and take your product back...
Thanks invoice no SI 00155410
V Naveen
Thotla valluru
City-vuyyuru
Zip:-521163

+1 photos

Mar 6, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 01, 2018

Updated by nave En Please return my order

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Hi

I ordered a pair of shirts from online clues and got shirts which are sold on footpath for 60 rs. A complete wastage of money really. Utter nonsense product they delivered.

Order number - si00158450
Amount 1100
Date of order - 23 january
Date of delivery - 1 feb

Other issues - courier boy thinks himself as super king. Cant climb any floor as he finds it difficult, cant accept card is it is time waste for him

Mar 18, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 518301

Website: onlineclues

Totaly wrong product send i didnt come selected product totaly different so iwant to return this product and please refund my maney and product id
[protected] and state code 06 please reply me in these product cloth also not good i hope u will take action and solve the problem as possible as ok iam waiting for ur reply

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Address: East Singhbhum, Jharkhand, 831012

Website: RETURN REASION....THE PRODUCT IS TOTALLY DIFFERENT THIS PRODUCT IS VERY BAD QUALITY...PLEASE REFUND

Order i'd ... Cin1328549
order date ... 23/01/2018
date of delivery... 31/01/2018
product name... London looks brand's 5 printed cotton shirts
size... S
unit of cost... 999 rupees ( 100 shipping charged...)
return reason... The product is totally different this product is very bad product...Please return my money

+1 photos

Mar 16, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

SHivaChinna

from Hyderabad, Telangana

Feb 1, 2018

Product is very damaged and change my product.this is very low quality products.

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Address: Thane, Maharashtra, 401305

Website: Www.onlineclues

I ordered london look brand 5 printed shirts but do not match me i ordered products please my products exchange plz return my maney and return products plz
Fast solved my complaint plz return my money or product this item is verry bad quality i am not satisfied. Plz solved my problem early. This product is verry defrent plz collect your products and my return money.
Invoice no. Si00158875
Deliver date.[protected]

Mar 17, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jan 26, 2018

SHivaChinna's response This product is very damaged and low quality products this is very bad to refund the money to my account

Jan 26, 2018

SHivaChinna's response Please refund money

Jan 26, 2018

SHivaChinna's response Please refund money

Jan 26, 2018

SHivaChinna's response Damaged and low quality products

Jan 31, 2018

Updated by Sandesh Shigam Product is verry defreint products exchanged plz my money return fast.

Jan 31, 2018

Updated by Sandesh Shigam Product is verry defrent

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

SHivaChinna

from Hyderabad, Telangana

Feb 1, 2018

Product is very damaged and change my product.this is very low quality products.
Invoice no:-SI00154578

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I have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 5 times on the phone number mentioned but there is no response. The return policy is of 7 days. Plz do the favour and solve my problem

Jan 31, 2018

Updated by Diljith Simon Please accept my compliant and return the product immeditely

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Online clues.com — return of product

210 reviews
Av avinash roshan on mar 16, 2016 submit a complaint
I have ordered the product and i have received it on[protected]. The product is very bad and size is also different.. I want to return the product. I tried more 5 times on the phone number mentioned but there is no response. The return policy is of 7 days. Plz do the favour and solve my problem

Mar 18, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 01, 2018

Kathirtamil's response Colour changes and not fitted

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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K

Kathirtamil

from Bidar, Karnataka

Feb 1, 2018

[protected]

online clues.com return of product - Comment #2990971 - Image #0

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R

rajesh bestha

from Mandasa, Andhra Pradesh

Feb 1, 2018

Hi sir i was order london looks 5 printed cotton full shirts. miss matched material of shirts sended me pls return and also its is not banded.

order id number : CIN1327221
CELL [protected]

online clues.com return of product - Comment #2990972 - Image #0

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P

Pratik Kurzekar

from Mumbai, Maharashtra

Feb 1, 2018

I ordered 5 shirts but the quality and color are totally different .
Invoice no:SI00155462

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Website: www.onlineclues.com

I ordered 5 combo branted shirts for price 1099, but they delivered totaly different items which are not ordered by me. They said branted but items are vey poor quality. There is no return option in their website and they are not responding. This is absolutely cheating and fraud. I want return my order and refund my money. Please help me otherwise i want go to consumers court

Mar 22, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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J

jabeljais

from Sivakasi, Tamil Nadu

Feb 1, 2018

Not at all responding and no further info for ordered one
Online clues cheating company
Fck.of

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Address: 422003

Website: www.onlineclues.com

Sir, i ordered london look brand 5 printed shirts, but do not match me i ordered product, plese my product exchanged,
Please return my money and return product plz
Fast solved my complaint plz
Sir plz return my money or product
This item is verry bad quality,
I am not satisfied
Plz solved my problem early...

+1 photos

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Address: Bangalore, Karnataka

Website: Onlineclues.com

I am purchasing 5 shirt on onlineclues. He showing other products and deliver other products. I do call his customer and after many time he pick up call and he say we write your compain and we will call for return policy but he don't call again and not pick up the my call. He cheat many of peoples.

+1 photos

Mar 20, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jan 29, 2018

Updated by Lagdhirsinh Jadeja Please solve my problem

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

Feb 03, 2018

Updated by Lagdhirsinh Jadeja Where my product get back and pay my money

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Address: Hisar, Haryana, 751022

Website: www.onlineclues.com

I had ordered a combo london looks branded 5 printed cotton shirts... But i received a very low class shirts and it is not matching my order 1%. Completely different... I don't like it... I want my money back... There is no phone number to contact them... It is always busy... Help me to return this third class products.

Invoice: si 00156454
Received: 28th january 2018

Mar 20, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jan 24, 2018

Pradeep Battana's response No quality and not branded shirts please give me take packing return my money pls

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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P

Pradeep Battana

from Manuguru, Telangana

Jan 29, 2018

No quality product and return my money

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S

Sethi Lal

from Chennai, Tamil Nadu

Jan 29, 2018

I was odered the londoon looks check shirts combo of 5, i was it was very befroe order, while reciving the materila iwas very total waster shirt, i need refunfd or i want the oringal cloth i was saw in the website .

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Address: 695501

Website: www.onlineclues.com

Order id: cin1319395
Order date:22 january 2018
Date of delivary: 27 january 2018
Product name: london looks 3 multi color cotton blend shirts
Size: m
Unit cost: 699 rupees (100 extra for shipping)
Total amount: 799rupees

Returned reasons:

I have ordered a product in your onlineclues site. It has been delivered today. But the product recieved is so difference from the product ordered. So i want to returned the product and refund wanted

+1 photos

Mar 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 19

complaint about trousers

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different products delivered by onlineclues.com

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london looks men's 5 cotton casual slim

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complaint for giving wrong product

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cancel order id: cin1350342

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to cancel my order of order id - cin1348286

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wrong size ordered cancel the order please

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cin1337717

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bad quality shirts

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product delivered is a complete nonsense

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london looks 5 printed cotton full shirts

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product is is totally different.please return my money

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different products

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onlineclues return

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online clues.com return of product

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fraud site - online clues

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london cotton 5 shirts

delivered wrong product and not get return

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I have received a low class different products.

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return and refund wanted

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