My Leonova laptap in in warranty, and had given twice for rectifying the problem. First time for slow working, They checked and told me that window need to be updated, took Rs700/- for the same, but problem didn't resoved, returned laptop without rectification after 10 days duration. They don't have competent in resolving any issue and ubnecessarily penalised me for rs.700/-.
Second time, I realised that some keys were not working ( this problem was not there before first service) so I given for rectification. I had checked before handing over the laptop that the same in covered in warranty. I received call requesting my permission for possible damage may caused while opening the laptop, because of hard hinges. I asked whether they will repaired the hinges once open, the answer was NO. I said I will witness the operation, for this they refused. And rerurned my laptop withour repairing after one week.
So, this way they always fing good reason for not honoring warranty. It is a sofisticated foaud. Was this information helpful? | 
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