Onsitego — electric/ room cooler complaint escalation

Address:

72/B, E-4, UDYOG VIHAR SECTOR 82 NOIDA, 201301

Sub - very poor service also not happy with call center attending person they guys put the call on hold and then cut the call makes customer fool.

I raised a complaint on monday 22/7/2019 for my mccoy cooler. Engineer pay first visit on 25/7 he found cooler motor need to replace as company suggest it is a part replacement only we will resolve it as soon as possible suggest. After 4 days i. E 28/7 i got a call fro engineer but no buddy came. Today that is 29/7 engineer pay visit again with faulty motor. He analyze this at my home motor is faulty so we will replace it again it will take another day.

Would any buddy suggest me how much time you guys takes to replace a part 8 days has already gone and you are giving me another date what is my fault?

I prefer to replace cooler motor today hole day you have, i live in noida is there any difficulty then let me know. I had paid for this i will never expect such a long delay.

Case[protected]