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Team Onsitego and Croma
I have Purchased LG Smart TV from Croma with warranty service provided by Onsitego. i bought TV from Croma Stores Mumbai.
I have bought extended warranty for tenure 18th November to 18 Nov 2023
for last couple of months my Smart TV is mostly with Onsitego service workshop, the service provided by them is so poor quality that i have to raise the service request now and then, onsitego team without doing proper service they deliver the TV and very next day i have lodge complaint again for repair services
When ever i raise service request they take weeks time to just pick up the TV from my home and for the want of spare parts they take another one month time without bothering about our entertainment.
The entire Summer Vacation my kids could not watch their faovrate cartoon serials. On requesting them to provide for alternate TV they say that its not in company policy.
They are least bothered about our kids entertainment issue. Was this information helpful? | 
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