Service ID[protected]
I purchased a device I-Phone 13 Mini and took screen protection from Onsite Go on the 2nd of Nov, 2021.During the purchase it was assured by their representative that hassle free services will be provided from a nearby authorised service center which is located at Udaipur.
On dated 07th Feb, 2022 my I-Phone met with accident and screen was broken i requested on their dealer they registered my complaint with onsite go call center wide complaint ID[protected].During the registration is requested that my i-phone should be repair from Udaipur I-Phone authorised service center.
After the registration i got a mail from Onsite go for the co-payment which was INR 2195.
I had paid the same and my device is pick-up by an onsite go representative.
Now today i got a call from the call center that my device should go to Jaipur for repair which was not supposed to be for me. I updated to call center that its committed by their team and call center that my device will be repair from Nearby service center then why i forced to send device to jaipur.
It is really a fake service which is not expected from Onsite Go.
Its request to all of you please do the needful and repair my device urgently from Udaipur Service center. Was this information helpful? | 
Post your Comment