Opulentus Overseas Careers Pvt Ltd — No service is being provided or not refunding back the money paid or no response is being provided

Address:

Hyderabad, Andhra Pradesh

Hi, My name is N. Rajesh, I want to complaint on Opulentus Overseas Careers Pvt Ltd, Hyderabad. I approached to them for Australian Immigration service, where in they have not mentioned any details on what documents are required before the money was paid. After paying money (73, 000 INR) only the revealed list of documents, in which it contained referral letters needed from my previous companies. I tried to get those referral letters, but one of my previous company and present company refused to give referral letters. I explained the same to Opulentus team for many times and asked for refund of my money. They told that there will be some investigation from their side (Investigation Team name is Divergence Team) and it takes 90 days to give the feedback. After 90 days when i asked for my money they said that the money cant be refunded. As they said so, I requested them to transfer my case from Australian Immigration to Canada Immigration. For this also they said no and asking to pay another 70, 000 INR to start Canada Immigration. Even here also they havent mentioned what are the documents required for this process. So please help me in getting my money back and filing a case against Opulentus. They are making fun of Customers money and no proper response is also given to customers. Please help me out in this. Please see the email communication between me and Opulentus.

Email Communication Starts here: Dear Rajesh, Based on the NO refund notice we have explained about the below queries. If interested to Can you have to pay for process. Hope the above communication is clear. Regards Parvathi S BUSINESS EXCELLENCE MANAGER[protected] From: nimmagadda1984 [mailto:[protected]@gmail.com] Sent: Tuesday, May 12, 2015 10:47 AM To: [protected]@opulentuz.com Subject: RE: FW: Re: Re: Acknowledgement for the refund request Why it is not possible, is there any particular reason for that. I haven't used Australia services so why can't my case be transferred. That is not a small amount to leave like that and pay 70k again for Canada process. Please let me know to whom I need to talk to get that amount transfer. Either I want refund of my money or transfer my money to Canada process. Sent from Samsung Mobile -------- Original message -------- From: Parvathi-OPULENTUZ Date:12/05/2015 10:38 AM (GMT+05:30) To: 'nimmagadda1984' Subject: RE: FW: Re: Re: Acknowledgement for the refund request Dear Rajesh, Transfer of Money from AUS to CAN is not possible. You have to pay for Can process. Regards Parvathi S BUSINESS EXCELLENCE MANAGER[protected] From: nimmagadda1984 [mailto:[protected]@gmail.com] Sent: Tuesday, May 12, 2015 10:37 AM To: Parvathi-OPULENTUZ Subject: RE: FW: Re: Re: Acknowledgement for the refund request As they mentioned no refund I want to transfer my case and money to Canada. Please let me know how can I do it. Thanks, N. Rajesh Sent from Samsung Mobile -------- Original message -------- From: Parvathi-OPULENTUZ Date:12/05/2015 9:35 AM (GMT+05:30) To: 'nimmagadda1984' Subject: RE: FW: Re: Re: Acknowledgement for the refund request Dear Rajesh, Thanks for your response. I have mentioned in the earlier email communication about CAN process charges. CAN process involves finance of 70k + tax for Single applicant. For AUS: Divergence has communicated to you NO REFUND notice. Regards Parvathi S BUSINESS EXCELLENCE MANAGER[protected] From: nimmagadda1984 [mailto:[protected]@gmail.com] Sent: Monday, May 11, 2015 6:40 PM To: [protected]@opulentuz.com Subject: Re: FW: Re: Re: Acknowledgement for the refund request Hi Parvathi, Thank you for your email. I hope referral letters on bond papers are acceptable at Canada immigration. I will try to get those referral letters if you transfer my case from Australia to Canada. I will try to get bond papers signed. I have paid about 75, 000 while opting for Australia and as I haven't used their services so please transfer the same amount to Canada and start my Canada immigration process. Hope to see a positive reply from your side. Thanks, N. Rajesh Sent from Samsung Mobile -------- Original message -------- From: Parvathi-OPULENTUZ Date:11/05/2015 4:41 PM (GMT+05:30) To: [protected]@gmail.com Subject: FW: Re: Re: Acknowledgement for the refund request Dear Rajesh, Based on the below email: Appreciate your interest in CAN process. Please note the below points: AUS is closed based on non-submission of documents i.e. referral letter. Referral letters is required for CAN process documentation. CAN process involves finance of 70k + tax for Single applicant. Will wait for your revert. Regards Parvathi S BUSINESS EXCELLENCE MANAGER[protected] From: Divergence [mailto:[protected]@opulentuz.com] Sent: Monday, May 11, 2015 3:28 PM To: [protected]@opulentuz.com Cc: sujatha.k opulentuz Subject: Fwd: Re: Re: Acknowledgement for the refund request Ma'am, Kindly have the sales team to contact and clarify his queries. Regards, Srujana. -------- Forwarded Message ------ Subject: Re: Re: Acknowledgement for the refund request Date: Mon, 11 May 2015 15:22:26 +0530 From: sujatha.k opulentuz <sujatha.[protected]@opulentuz.com> To: Divergence <[protected]@opulentuz.com> Sales team to deal with him. On Mon, May 11, 2015 at 2:45 PM, Divergence <[protected]@opulentuz.com> wrote: Ma'am, Suggest him. Regards, Srujana. -------- Forwarded Message -------- Subject: Re: Acknowledgement for the refund request Date: Mon, 11 May 2015 14:37:44 +0530 From: nimmagadda1984 <[protected]@gmail.com> To: Divergence <[protected]@opulentuz.com> Could you please explain me in detail, is there any team called Finance team that will be dealing in this case. If so please provide contact details of that team. I will contact them. Thanks again for your help. Thanks, N. Rajesh Sent from Samsung Mobile -------- Original message -------- From: Divergence Date:11/05/2015 2:26 PM (GMT+05:30) To: nimmagadda1984 Subject: Re: Acknowledgement for the refund request Dear Rajesh, We acknowledge receipt of your mail, As per our company terms finance will involved if you want to transfer your file from one country to another country. Regards, Team Divergence On 5/11/2015 12:23 PM, nimmagadda1984 wrote: Hello Team, Could you please help me on below email ASAP. Just want to start my process soon, so please transfer my case soon. Thanks, N. Rajesh Sent from Samsung Mobile -------- Original message -------- From: Rajesh Nimmagadda Date:08/05/2015 1:31 PM (GMT+05:30) To: Divergence Subject: Re: Acknowledgement for the refund request Hello Team, As per your email I checked my eligibility with IRR for Canada and it is positive report, please find attached is the same. So please transfer my case from Australian Immigration department to Canada Immigration department without charging any extra amount, as I am not in a position to pay any extra amount. Please consider this as my personal request and do transfer my case. Please do it asap as upon your confirmation I will need to write IELTS General exam, so please transfer my case to Canada immigration and let me know. Thanks for all your help. Please call me on my number for any further discussion. Thanks, Rajesh On Tue, May 5, 2015 at 2:56 PM, Divergence <[protected]@opulentuz.com> wrote: Dear Rajesh, Greetings from Opulentus, We acknowledge receipt of your mail, As per your request check your eligibility with IRR for Canada. Based upon the report we can go further. Regards, Team Divergence. On 5/5/2015 11:28 AM, Rajesh Nimmagadda wrote: Hello Team, Could you please help me on below email asap. Thanks, Rajesh On Sun, May 3, 2015 at 12:06 PM, Rajesh Nimmagadda <[protected]@gmail.com> wrote: Hello, My Opulentus ID is OPUL26704. I have applied for Australian PR visa through your consultancy, however in the document checklist i see that a referral letter should be provided by me from the companies I worked. But i am not able to get referral letter from my previous company Genpact, in this scenario I requested fro refund of money which was rejected by you. In this case i decided to do as below. I see that there is an Canada Express entry system has been introduced by Canada Immigration, so I want to avail this facility through your consultancy. So please re open my case and transfer my case from Australian PR to Canada Express entry immigration, so that i can get visa for Canada. Please let me know the procedure for this transfer, so that i can act accordingly and complete my Canada visa process. Hope to see your help and transfer. Please call me on my number below for any clarifications. Thanks for your help.