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[Resolved]  Orient Electric India — Remote - sensor problem of fan

I bought a orient cecilia automatic silling fan of orient compony operates by remote from Success enterprises, pune. purchese dt : 13/09/2015. from Noember there sterted a some problems like speed chenge, light on/off, noise and much more. So, i amplaint at orient custmoer care toll free no.[protected] on 28/11/2015, their technician come, checked and told that sensour has gone, it has to replace, it will come in next week, .But nothing was happen in next next week.So, i aging register a complaint, than agian other technician came and same reason and solution gave and took some snaps of fan.After that no one has come . i also tried technicians no.but they not responded .After thant companies representatives per week calls and takes only feedback, i am continuesly telling them same, that problem in still not resolved, they using to tell me thet, "ok, it will come next week and technician will replace it . But still today no one has come and after every feedbackthey registered new complaint. Fan warrant period is 2 years. MY name --Varsha Ghadage Ph: [protected] pune, Maharashtra
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Complaint marked as Resolved Jan 9, 2016
Yes ! it has resolved today 9/01/2015 at 7 p.m. thank you . It is very fast resolution.thanks to consumer forum .it is possible because of forum thanks again

Complaint Status


[Jan 04, 2016] Orient Electric India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I brought a orient remote control fan about one and half year ago but now its not working but if i bypass its remote system then it works. Is it in warranty or not now?

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    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
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