Oriental Insurance Company — : Request for Refund of 15,482 Paid Towards Car Insurance Policy (Transaction ID: T2510131910539643122595)

Address: The Oriental Insurance Company Ltd. 'Oriental House', A-25/27 Asaf Ali Road, New Delhi-110002

It is respectfully submitted that I made an online payment of ₹15, 482/- on 13/10/2025 through the PhonePe app while generating a car insurance policy via Hero Insurance Broking Company. The payment was successfully transferred to the ICICI Bank account of The Oriental Insurance Company Ltd., but the policy was not generated, and my payment remains stuck.
The details of the transaction are as follows:
• Payment Amount: ₹15, 482/-
• Payment Date: 13/10/2025
• Mode of Payment: PhonePe App (UPI)
• Transaction ID: T2510131910539643122595
• Beneficiary: The Oriental Insurance Company Ltd. (ICICI Bank Account)
I therefore request you to kindly refund the amount of ₹15, 482/- to my bank account mentioned below at the earliest, as the policy was not issued against this transaction.
Bank Details for Refund:
Account Holder Name: Ashish
Bank Name: AXIS BANK
Account Number: [protected]
IFSC Code: UTIB0004150
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    Oriental Insurance Company Phone
    +91 11 3320 8485
    +91 11 4365 9595
    Oriental Insurance Company Address
    Oriental House, A-25/27, Asaf Ali Road, New Delhi, Delhi, India - 110002
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