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Oriental Insurance Company Complaints & Reviews

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Updated: Nov 1, 2025
Complaints 634
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133
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Oriental Insurance Company reviews & complaints page 2

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N
Neelam sikka
Aug 17, 2022
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My claim number is [protected].
Raksha tpa claims that the amount has been credited in my account. In spite of sending them bank statement of the account they are not crediting my account till now(after 2 and half years ) of passing the claim.
Oriental Insurance Company customer support has been notified about the posted complaint.
Aug 17, 2022
Updated by Neelam sikka
I have not received the claim amount till date
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    D
    durgesh shiats
    Jul 7, 2022
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    Address: Faizabad UP

    Hi,

    Please help in this regard my vehicle claim which is UP32KE8636 detail is given below,

    Claim is intimated on policy no : 242596/31/2022/TMP/35636 Ref No : OICNCLM96/31/20/086431.For further assistance please call Toll Free No:[protected] TMIBASL

    Surveyeor person Mr. S.K Singh is not responding properly during survey he is reject my claim and he says in Tata motors these type problem are commonly. I'm not satisfied his behavior during calling me on call, he is expecting like bribe on behalf of my claim approval.

    I am requesting you for resurvey my vehicle tomorrow with any other surveyeor person.
    Oriental Insurance Company customer support has been notified about the posted complaint.
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      B
      Bijal Patwa
      from Mumbai, Maharashtra
      May 30, 2022
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      Address: MUmbai

      I had email last year for my medical insurance claim related issue where we had recieved only partial amount only from the entire claim amount. ALL working and documents are shared on BIMALOKPAL Email ID and i had spoken to some lady too on the landline number[protected]/23 where i was told to connect after April 2022. i tried calling on this number, no one is asnwering to my complaint number MH-H[protected].
      sir please understand, we are 3 daughters and my father is retired cancer patient. he had got covid last year Jan 2021 End for which he was treated in Hiranandani for one week. Billing was done for Rs 137000 where only 60k was settled and rest amount not given by the insurance company stating some covid norms. Sir i have shared all document from Hiranandani hospital to you PLEASE HELP HELP HELP me get the hard earned money, chasing from more than a year now.
      Oriental Insurance Company customer support has been notified about the posted complaint.
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        S
        sahil764
        May 19, 2022
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        Date - 18\05\2022
        client name oriental insurances
        sir i will pay the payment in oriental insurances portal through bill desk
        payment method online UPI method the transaction will show completed and amount will deducted from my account but on portal it will failed then i will contact the oriental insurances they said the payment will not received
        Transaction number[protected]
        UPI id by which payment pay is [protected]@upi
        Amount of payment- 19123 rupees
        UPI ID in which payment done is- billdeskpg.[protected]@icici
        debited from Canara bank
        sir please refund my amount
        and clear the status of payment
        i will provide a screen shot of payment which i pay but it will not recived by oriental insurances
        Oriental Insurance Company customer support has been notified about the posted complaint.
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          A
          Advisor Nagendra Kumar
          Apr 22, 2022
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          Address: NALANDA BIHAR INDIA

          My name NAGENDRA KUMARpan no DHNPK4535B Requesting you cancel Oriental Insurance Company insurance and cannot work in any insurance borker working hear
          name NAGENDRA KUMAR
          PAN DHNPK4535B
          Oriental Insurance Company
          KINDLY REMOVE MY IRDA CODE AND PAN NUMBER
          Oriental Insurance Company customer support has been notified about the posted complaint.
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            S
            Stayal62
            Apr 17, 2022
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            Address: plot no A 442 road no 28 industrial area ram nagar wagle estate thane 400604

            This company is in relation with Paramount health services and insurance TPA PVT. LTD. (contact.[protected]@paramounttpa.com) to which we are paying from last 5 years so that it can help us in condition of critical medical expense. So we purchased it for my father and claimed for dengu last year. We submitted all documents, but always they kept asking new documents so that they can disturb us and we can cancel the request and at last they asked for dengu medical kit from Govt side only. We are not from medical side and not pay for checking all the things when any member is in critical medical situation. We have provided all documents and even Dr has given in written why he started treatment. If there is any concern from insurance company side, they should raise concern with Dr as why he didn't get checked dengu from Govt hospital, because from our side we checked from private dengu kit. We don't pay every year for listening rejection due to any document, then what was use of other documents which are more than 50. If there is any concern, take action on Dr, why insurance company is stopping our amount. We take such plans so that can handle such financial burden. Even we saw other cases when that company is denying by giving such excuses.

            regards,
            Amit Kumar (C168734)
            Claim no 5286615
            PHS ID :25934117
            Group Code : IIFL
            Oriental Insurance Company customer support has been notified about the posted complaint.
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              M
              MuskanValecha
              from Ahmedabad, Gujarat
              Apr 11, 2022
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              Address: Ahmedabad

              Oriental company insaurance is not passing my claim from last 1 year, I have submitted all the documents but they are not responding. I have visited the office 50 times, I called them but no response. They are just giving excuses. It’s been one year I have been visiting their office but no response.
              Oriental Insurance Company customer support has been notified about the posted complaint.
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                P
                pushpamalar
                Mar 25, 2022
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                Mine is emp. policy. I have submitted all the required documents to Medi assist.I submitted(23.6.2021) all the document which were provided by the Hospital. kindly help to resolve the issue..claim no.-: 24987426
                Oriental Insurance Company customer support has been notified about the posted complaint.
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                  N
                  Neetu@2021
                  from JALANDHAR, Punjab
                  Mar 10, 2022
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                  Address: House No.1493, Urban Estate, Phase-2 Jalandhar City, Punjab-144022

                  With reference to the above, I have submitted my claim for Rs.284429/- (Rs.269429 Hospitalization expenses and Rs.15000/-Pre hospitalization expenses) for reimbursement of my insurance claim on dated 10/04/2021 but I have received only Rs.218135/-dated 11/06/2021.

                  OICL through its TPA Raksha TPA creates two claim no.
                  1. [protected] dt.11.05.2021 for Rs.269429/-
                  2.[protected] dt.21.07.2021 for Rs.15000/-

                  But I have received less amount agst.claim no.[protected] and claim no.[protected] for Rs.66294 (i.e.[protected]

                  I have submitted all the detaila along with all original supporting documents and also so may reminders on email and on telephone they are not issuing the balance payment.
                  It is prayed to pls release all my pending payment from the Insurance company.
                  Oriental Insurance Company customer support has been notified about the posted complaint.
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                    S
                    Sadik Charummoodu
                    Feb 25, 2022
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                    Address: M. Sadik, Al-Fajir, Charummoodu (PO) Kerala-690505

                    Sir,
                    I am M. sadik, holder of a vehicle policy number 211200/31/2022/70230 of my honda Amaze car No KL31 m 5254. The car was delivered to Honda's service centre ( Palace Honda Kayamkulam, Kerala) on September 8th, following an accident on September 7 th, 2021. I have paid the repair charge for the car in advance. The next day the application was submitted to the Kayamkulam branch of Oriental insurance along with all the documents for payment of the insurance claim, but no action has been taken so far. Therefore action should be taken to get the amount as soon as possible.
                    Oriental Insurance Company customer support has been notified about the posted complaint.
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                      Dear Sir /Madam,

                      I am writing this letter to you to grab your attention to the unsettled partial claim reimbursement of my health insurance claim. so requesting you to can you please help me to approve my unsettled claim from Oriental Insurance company.

                      Claim details
                      TPA Claim No. : MDI6709673

                      The overall summary is that my mother was admitted in hospital during 15th Nov to 18th Nov 2021....
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                      I
                      imranhajisabbirsaifi
                      from Powai, Maharashtra
                      Jan 17, 2022
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                      Address: N68 ,Era garden estate, meerut 201002

                      Hi sir
                      my car wagon R Zxi no. up 19 j 4539
                      my policy no. 211200/31/2022/59379 claim against policy no. registered-
                      no. 252400/31/2022/00030222. on dated 07/01/2022 at meerut by oriental insurance on online policy bazar. purchased 30 june 2021
                      sir
                      its 3rd policy of my car but up to now i didn't got claim but this last week after accident my car damaged so i have parked at meerut car show room for claim from oriental insurance but the surveyor refused to claim because he needed previous policy which ones i had already submitted parking time at agency
                      so now they need different different type of documents for excuses
                      its more than 01 week no activities for my car claim by oriental insurance i am daily 05-06 times calling them even customer care but they are just playing with me
                      due to this issue i am suffering too much because i cant move without my car anywhere like my office to job /duty
                      now days cold is too much and they still blackmailing me
                      so plz help me accordingly

                      oriental insurance help line number is[protected]
                      policy bazar help line number is[protected]

                      i am waiting for needful action to them by you

                      thanks & regards
                      mohd. imran khan
                      [protected]

                      thanks
                      Oriental Insurance Company customer support has been notified about the posted complaint.
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                        K
                        Khanfiroj
                        from Singrauli, Madhya Pradesh
                        Jan 11, 2022
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                        Address: Shakti Nagar sonebhadra Uttar Pradesh
                        Website: [email protected]

                        My claim is not settled by raksha tpa.
                        Oriental Insurance Company customer support has been notified about the posted complaint.
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                          2
                          2112
                          from Bijnor, Uttar Pradesh
                          Jan 7, 2022
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                          Address: village&post- kumhera distric- bijnor utter pradesh pin 246731

                          Respected sir I could not get the claim from 2018 to the till date I informed you.
                          Oriental Insurance Company customer support has been notified about the posted complaint.
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                            V
                            Vikas Sharma369369
                            from Jodhpur, Rajasthan
                            Dec 20, 2021
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                            Address: jaipur

                            Dear team on 16/12/2021 i met a accident with my bike . I had insurance with oriental insurance i has filed mail on same day and updated all required documents but continously talkkng to customer care but no one is providing any assist for same .
                            This is lastcwaring if stil lno claim and no support will be privide i will sue you guys in district consumer court
                            Regards
                            vikas sharma
                            [protected]
                            Oriental Insurance Company customer support has been notified about the posted complaint.
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                              S
                              Subhomoy Roy Chowdhury
                              Dec 9, 2021
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                              I am Bijoy Roy Chowdhury, my vechile policy from ORIENTAL INSURANCE COMPANY PVT LTD.

                              POLICY NO. - 311400/31/2021/1146

                              I am suffering insurance related problem since long time. I have claim my insurance cause of an accident.
                              But company agent and company's staff harass many time also rude behavior.

                              At first inform insurance company to i want work my vechile related works from authorized service center that wise i was sent an estimate copy to the insurance company, after that some serious problem cause, i am works in local garage WITH COMPANY APPROVAL AND FOLLOWED BY COMPANY RULES WISE WRITTEN APPLICATION.
                              but now upto company created confusion with previous estimate and present estimate copy.

                              I have already inform company in my previous estimated copy have missing some internal parts which have been damage in accident. That wise my local garage estimate value is some amount increase. But company will not satisfied by their own approval.

                              Please say What can i do now? I am physicaly and mentaly very disappointed and disturbing in company confusing policy wise . In this accident i have spent lots of money in this crisis situation and now i am in some financial problem because of my vechile is my one of my earning way of my whole family but since long insurance company delay my claim progress to completed it by creating problem.

                              Sir/Mam, my humble request to you please help me in this situation i am in financial trouble, if insurance company will credit my claim amount as soon as possible, i am overcome my financial problem and also save my livehood.
                              Oriental Insurance Company customer support has been notified about the posted complaint.
                              Dec 13, 2021
                              Updated by Subhomoy Roy Chowdhury
                              Now upto not getting any kind o[censored]pdates from insurance company.
                              Dec 17, 2021
                              Updated by Subhomoy Roy Chowdhury
                              Please do anything otherwise company make me fool day, s after day. I am helpless kindly look the matter personal problem wise. Thank you.
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                                C
                                C.S. Sharma
                                from Kharar, Punjab
                                Dec 1, 2021
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                                Resolved

                                Address: 2528E, 1st Floor, Sector 125

                                Dear Sir,

                                In the month of August i had applied for Refund of NCB against my Old ALTO Car (CH04F9375) which is sold out i/r of exchange scheme with New Car purchase.
                                But till date no refund has been received after submitting the following documents,

                                01. Blank Cheque - For Account details for Refund.
                                02. Copy of Aadhar Card
                                03. Original NCB Certificate.

                                Above said documents were deposited through M/s. Autopace Network Pvt. Ltd., Ind. Area, Phase-1, Chandigarh. But Noting ha s been credited in my Bank Account.

                                You are requested to settle my NCB Refund without further delay, as already delayed by 03 months.


                                With Regards


                                Chander Shekhar Sharma
                                [protected]
                                Dec 13, 2021
                                Complaint marked as Resolved 
                                Oriental Insurance Company customer support has been notified about the posted complaint.
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                                  A
                                  Akshay_Gupta_007
                                  from Kolkata, West Bengal
                                  Nov 1, 2021
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                                  Insurance not provided since 2 years in spite of repeated follow ups.

                                  Claim No.[protected]
                                  Policy No. - 311300/48/2018/5398
                                  Approval Amount - Rs 14644
                                  Approval Date - May, 2019
                                  Oriental Insurance Company customer support has been notified about the posted complaint.
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                                    A
                                    Arun492
                                    from Mumbai, Maharashtra
                                    Oct 9, 2021
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                                    I have bought policy from Oriental insurance company in 2019 in that the NCB was 35%
                                    Again I renewed the insurance from the same company in 2020 also in that the NCB supposed to carry forward but it has been not done
                                    And now they are not responding to my concern.

                                    [protected] policy no:211200/31/2020/19497

                                    [protected] policy no:211200/31/2021/151233

                                    Please help
                                    Oriental Insurance Company customer support has been notified about the posted complaint.
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                                      S
                                      Sunil Mehta 75
                                      Sep 21, 2021
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                                      Address: 10 th Floor , Hanasalya Building , Barakhamba Road , Delhi, Delhi-110085

                                      I Have already Register my Complaint on 18/08/21. But till date I have not
                                      receive any response from your Side. I am working in Pvt Firm.I have two little Child ( Daughters ) I lIve in Sonipat, I can not Run again & again to Barah Khamba Office for clearing the claim Process.Pls Look in this matter as soon as Possible. I can not spent so much Money in up down trawel to Barah Khamba Office .Pls help me in this matter. I shall Greatfully thank To you.

                                      Thanks & Regards
                                      Sunil Mehta
                                      Oriental Insurance Company customer support has been notified about the posted complaint.
                                      Just send a mail to the cmd and post it on social media to get quick service. But keep reminding them again and again because, what i have observed is that employees don't want to work here because of lack of knowledge and attitude issue.
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