Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
Submit a Complaint
518
COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
149
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72

Phone:
Phone:
up
56
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31

Customer satisfaction rating
3%
Complaints
518
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Oriental Insurance Company related photos (77)

Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — regarding car insurance

 kaileshsanghani on Apr 2, 2019
My santro car got accident, my idv was 130000 as per policy document,
Total repair estimate is 180000, company is not approving the eligible repair cost,
They are asking to consider this car in total loss but not ready to approve full idv (130000),
They are just bargaining with me for amount they need to pay for total loss,
Offering me 70000 only, thinking to go for legel against them.

Below is the number who is trying to bargaining with me
Insurance agent mobile : [protected]
Car accident survivor number : [protected]

Car...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — delay in claim amount

 Darshit Rawat on Mar 25, 2019
Sir i am nitin rawat and i am a policy holder of my two wheeler insurance of oriental insurance company. On 5th of december 2018, i lost my bike reg no. Dl8sbz5813 and reg ph. [protected]. I have completed all the formalities regarding the claim. I have submitted all the affidavit on dt.[protected] after submitting all the affidavits they told me that they transfer my claim amount in 3 or 4 working days. And today is[protected] till i didn't receive my claim amount and not they telling that due to month end payment will transfer in a week.
Thanks & regard
Nitin rawat
[protected]...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — no reply of my complaint by company

 Kul1234 on Feb 23, 2019
Sir

I have complaint in insurance company regarding claim of tyre is not consider by company which is damage in accident under zero del claim.

Till now no any reply given by insurance company regarding my complain

So i want taken appropriate take action against this comapany

Sir
Our car baleno zeta up 32 jv 1237 had damaged in an accident. It's tyre and other front and back side part damaged. We have deposited our car in bright wheel workshop chhatha meel. After inspection of oriental insurance company surveyor. Tyre was not considered...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — (pais) rajya street scheme (kcc sambandhit)

 DHARAMV07030748 on Feb 22, 2019
Mahoday, mere pita santosh kumar putra shri jamandaar singh yadav (Pnb) shakha-kudarkot janpad-auraiya (Up) se kcc khata dharak the. Unki mrittyu sadak durghatna me 3/6/16 ko hui thi. Shakha prabandhak ne14/6/16 ko hi form complete karke meghdoot building, mall road kanpur (Up) sammit kar diya tha, shakha se 03 baar remaindar bheja ja chuka hai. Parantu 2varsh 8maah hone k bavjood bhi mujhe abhi tak bhugtaan nahin mila.
(Mai pahle bhi complaint ragisterd kar chuka hoon, parantu mamla jas ka tas hai.)
Aasha karta hoon, mere mamle ko sangyan me laker aavashyak kaaryawahi jald se jald...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — late in claim settlement of my car insurance

 Chandra prakash shrivastva on Feb 19, 2019
Dear sir,
This is related to delay in settlement of my car insurance with oriental insurance company policy no: 131300/31/2019/47392
My car accident happened on 14/01/2019 in the evening around 8.00 pm at my residence while moving for home, same time i called the customer care to book complaint but they told me to approach local branch and on the next day i approached local branch and book my complaint. As per their instruction i take my car to nearest showroom in lucknow, also concerned surveyor reached at site and all formalities completed. As per showroom technician dismantling...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — regarding wrong ncb in the policy

 जीवन का रहस्य on Feb 15, 2019
Hi sir my name is omprakash my contract no is [protected], my address is house no. 206 asola fatehpur beri new delhi 110074
Sir i was purchase a car policy through policy bazar on 11th january. My oriental policy no.2011200/31/2019/173944. My old policy no. Is
Og[protected]-00022431 my vehicle no. Is dl12cg-3482car - swift dzire.
After renewal i was found that ncb was written 30% in place of 20% by wrongly.

Therefore i make a humble request to you
Please correction my ncb in the policy.
Thankyou

Omprakash
[protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — mobile vivo v9 display damage

 khanshivu on Feb 2, 2019
Dear sir/mam, i have purchased a mobile vivo v9, and insurance i have taken from oriental but since nov 2018 my claim is pending and no status till date,
Please confirm me the status as reliance store from elante mobile is also not in condition to help me, i am so much harrased kindly to the needful.
Else i have to go to consumer court for the same, first i will wait for your reply....
Complaint comments  Read comments Complaint category Mobile Handsets

Oriental Insurance Company — claim repudiated without intimation

 RRits on Jan 30, 2019
Renewed my car policy from policy bazaar, policy bazaar executive filled all the details and provided me link. I clicked on link and bought policy 211200/31/2018/182198. From[protected] to[protected].in oct 2018 i made claims amounting rs41000/-. But oriental repudiated the claims without intimation. Later on asking they informed me that the ncb was claimed wrong in policy. I was unaware of the ncb and its calculations. It was not willful concealment. Even it was filled by policy bazaar. Now on asking oriental, they asked me to pay ncb recovery amount 4253. I paid that too, but now they are not...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not passed of claim no. 17927050, amt. 1, 47, 487/-

 nithish nagarathna on Dec 13, 2018
I am holding oriental insurance policy through punjab national bank. As i am suffering from breast cancer and treatment is been taking in bharat cancer hospital, mysore. This is clear case but medi assist refuse to pay the claim amt., and mr. Govindswamy, from oriental insurance is not obliging to settle the claim. As the treatment giving to me will come under insurance payable. I herewith send details of my claim.

Claim status (Enclosed)
Claim details
Letters
Member id
Policy number policy no 423101/48/2018/1556
Insured name m. D. Nagarathna
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim not passed

 Kalpesh Jhaveri on Dec 12, 2018
I am holding oriental insurance policy vide undermentiones policy no. This is clear case but raksha tpa refuse to pay claim amt. I herewith send details of my claim

Claim status ([protected])
Claim details
Letters
Member id o[protected]
Policy number 121802/48/2018/1200
Insured name jhaveri kalpesh shirish
Patient name jhaveri shirish k.
Relation father
Admission date/ discharge date 09-aug-2018 / 11-aug-2018
For the treatment of gastritis, unspecified,
Hospital name bakeri medical research centre
Claim...
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — health insurance renewal

 Sneha Aujla on Dec 7, 2018
My husband was an employee of accenture india.
He had health insurance policy for himself, me and his parents from oriental via accenture.
Now he expired on november 2nd. And we did not know about these policies until now.
Got the information from the hr department so trying to check with the company to renew his parents policy. They say its more than 1 month so cant be renewed.
Please do understand that this is an unusual circumstance. And answering so bluntly has no meaning. Instead of trying to help us the call centre people are cutting the calls on us. I did not expect...
Complaint comments  Read comments [1]Complaint category Health & Life Insurance

Oriental Insurance Company — bhavishya arogya policy no. 152503/46/2004/433 pertaining to mr. c. v. suryanarayana

 vschinta on Dec 5, 2018
Even though the policy certificate is in hand, the provisions related to the bhavishya arogya policy is not available with me, as it is not issued. May kindly provide the details thereof (Either soft copy or valid url for the same is also ok)
Above information shall also include all the terms and conditions, provisions & operating mechanism of the policy
Vide the endorsement letter dated 11.06.2004, the date of commencement of risk is 30.09.2019....
Complaint comments  Read comments [1]Complaint category Insurance

Oriental Insurance Company — two wheeler insurance policy

 Prajwal prajwal on Dec 4, 2018
I renewed my policy no and the payment deducted but then it showed that renewal was failed due to payment failure. What's the matter?? Please resolve this. Please refund my money. Amount of 1852. Policy no. 422800/31/2018/10148 please resolve it quickly. Now my policy has been expired and i have to renewal it. So please refund me quickly. Thank you....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Oriental Insurance Company — delay in settlement of claim of maruti van mp04ba2990

 Padamshree Madvaiya on Nov 30, 2018
30th nov. 2018

The grievances cell,
Oriental insurance co. Ltd.

Dear sir,

Reg : motor claim form submitted to the claim department at mp nagar bhopal on 17/09/2018 for maruti van no. Mp04ba2990 in the name of smt. Padamshree madvaiya
Policy no. 152109/31/2018/5197

Regarding the above subject i wish to state that the claim lodged on 17/09/2018 and after the vehicle is prepared the bill is submitted on 04/10/2018 for rs. 20900/-.

The claim is not still settled. Many enquiries on phone and personally are made...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — claim repudiated approval pending in oriental insurance mdi4385441

 aslam291 on Nov 25, 2018
I am work in hdfc life insurance company last 5 year and my corporate medical tie up is in oriental india insurance but as per policy rules all tpa services will be given through mdindia. Recently my wife mrs sara khan admited in apollo hospital ahmedabad 8th aug18 and discharge date 10th aug18. I have reached my hometown and sent all docs mdi india office 14 aug18  but due to mdi old office shifted to new address courier was returned. I have sent (30 aug) courier again mdi new address and courier was delivered 4 sep.18

Due to mdindia change office courier was returned.
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — delay in claim reimbursement and not giving details of amount disallowed

 suresh9911 on Nov 18, 2018
Health insurance policy no. 13500/48/2018/4224
I had submitted reimbursement claim for rs. 182986/- at kalyan oriental insurance company limited on 23/07/2018. My claim is finalised only after constant follow up with oriental insurance company at kalyan and payment is received for rs 153394/- on 10/10/18. It is indicated on the discharge voucher cum claim settlement letter that rs. 12548/- is disallowed.
I would like to state here that:
A. There has been an abnormal delay for more than two & half months in disposing off the case by insurer.
B. This delay gives a message...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — repudiation of claim intentionally by company

 Sunil MAlik 1812 on Nov 15, 2018
My policy number-261494/31/2018/1968 claim no 261402/31/2019/030004 regarding total loss was repudiated mentioning that i am not the real owner of car. How this can be possible. I am attaching each and every proof that i am the real owner. This company is just making fool of persons and not providing claims if bribe is not given to their surveyour/investigator/branch manager/regional manager everybody.
I request not to buy insurance from this company. Everyone is corrupted....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — policy no. 252400/48/2019/2000. partial payment in cashless insurance

 vishaltomar2002 on Nov 12, 2018
Sir mrs saroj tomar resident of 205 sheel kunj roorkee road meerut is insured under mediclaim policy from oriental insurance for rupees 500000.

 she was admitted in fortis c-doc hospital b16 chirag enclave new delhi on 5th october 2018 under supervision of dr subhash shalya.

She was discharged after treatment from the hospital on 15th october 2018, at the time of discharge the tpa that is raksha health insurance refuse to pay the complete amount from the total bill of rupees 325251 the tp sanction the amount of rupees 285221 hence. Rupees 40030 rupees was to be paid...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — mediclaim policy

 docpkm on Nov 1, 2018
Mediclaim policy number 121800/48/2018/7832
Inbox
X

Prakash mirchandani
Thu, oct 11, 11:09 am
To arun. Satpute

Dear mr. Satpute,
I would like to make the following changes to the above policy.
1. I would like kavita mirchandani, the 2nd name on the policy to be the primary holder. She is an income tax payer. I would like to be the 2nd name.
2. I would like to seperate my daughter disha mirchandani from the above policy and put her on her own individual policy.

Kindly guide us on how this can be done.
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — corporate policy where vidal tpa

 CA SHOBHIT on Oct 29, 2018
I am not able to get the settlement done for my claim since last 3 months vidal is asking the same information again and again. Request your help.
Company is oriental insurance and tpa is vidal this is a corporate policy request your help please i am suffering since last 3 months. My e card no is - del-oi-h[protected]a

Please help me with the resolution...
Complaint comments  Read comments Complaint category Hospitals

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