| Address: Lucknow, Uttar Pradesh |
To
The Customer Service Officer
Titan Customer Service, India
Sub- Very unsatisfactory service form your ‘Fun republic Mall’ center Lucknow
Sir,
I am customer of your watch. I had some issue with my watch with in warrantee period, to resolve that I handed over to your customer care center ‘Fun republic Mall’ THE WORLD OF TITAN Lucknow. I was told to collect the watch on 16/10/2012 and still I am waiting for my watch. And the service of this center is very bad and unsatisfactory.
Kindly short out my problem and deliver my watch as early as possible. Here I am attaching the regarding slips
My watch detail
Design- Fastrack 3030SL01
Ref.ID. 912AN05717B170
With Regards
Arunesh Kumar Rai
Mo. [protected] Was this information helpful? |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve