GTPL Cable TV — Set Top Box Not Installed

Settop Box Not Installed
Hi, am having set top box which my cable operator is not installing since last 6 months, reason am getting is that as i have not purchased the set top box from my local operator hence it can not be installed. Please note that the set top box purchased is of blco only and purchased from bangalore only.

Please guide whether it is compulsory to purchase it from local operator only, what if am already have set top box, do i have to purchase it again.

Whom can we write to / complaint (any regulatory authority) who will help us out
ramesh email id :[protected]@gmail.com

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