Otipy — Otipy wallet amount not refunded after service shutdown

I was an Otipy customer with a wallet balance of ₹106. After Otipy shut down services in my area, the wallet balance remains unrefunded. Despite repeated attempts to contact support via email and phone, I have not received a satisfactory response or refund.

Please help resolve this issue at the earliest.

Registered name - JATIN KUMAR
MOBILE NUMBER - [protected]
Wallet balance - 106

Resolution Sought: Full refund of wallet balance.

Kindly request you to process the refund to the original payment method or bank account.

Name - Jatin Kumar
A/C - [protected]
IFSC - CBIN0283504
Bank name - Central Bank of India

UPI ID - [protected]@axl