OverCart — amount deducted from my account but product not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:WWW.OVERCART.COM

Hi
I have placed an order from overcoat website on 19th sep.17 and amount has been deducted from my account. But still, i have not received my product related information. I was keep trying to contact to your given helpline number. But no one was responding. So request the team to look into the matter and provide the resolution asap.

Pfb required details :
Product name : nexus 6p
Order num :- #bst[protected]
Email :[protected]@gmail.com
Contact number :- [protected]

My problem is still same but complaint status is showing resolved.
How can you do this? It is not right way.
Have you resolved my complaint status only showcasing in customer satisfaction rating?
Please reopen my last ticket or resolve my issue. Which i have raised on your portal.
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OverCart customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Teddygarg
HOw can you resolve my problem without any resolution.

can you please help me out in this.
Complaint comments 

Comments

Dear sir
I have placed an order from overcoat website order no-BST[protected]-1 and amount has been deducted from my account. But still, I have not received my product related information. I was keep trying to contact to your given helpline number. but no one was responding. So request the team to l...

B.Maheswara reddy
Mob-[protected]

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