[Resolved] Oxigen Recharge — My postpaid recharge not successful but the amount is deducted from my sbi net banking account | |||||
I recharge 700 on my postpaid sim by the oxigen sbi website on 20/09/2016 but the recharge is not done but the amount was deduct from my sbi net banking account .so please refund my money . And they send me this mail on my gmail id- Payment Status Completed successfully. Transaction Status Dear Business Partner, Your request could not be processed as XXXXXXXXXX is not a valid RIM Prepaid n OxiTransID -[protected] Reference Number [protected] Transaction ID OXISBI22611191 Service ETOP*RELG*HAR, [protected] Bank Transaction ID IG0CSUFDY4 Transaction Time 9/20/2016 8:25:07 AM Recharge Amount 700 Was this information helpful? | |||||
Oct 24, 2016 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Oxigen Services India Customer Care's response Dear Customer, Apologies! for the inconvenience caused to you. Please be careful while you are entering the mobile number for recharge/bill payment. We request you to send the transaction details to [protected]@oxigenwallet.com. It is our pleasure to restore your confidence with us. If you have any further query, please let us know. Thanks, Oxigen Wallet | |||||
2 Comments | |||||
Comments
I had recharge 30sep16 bsnl num [protected] 50rupees balance deduct txid-OXISBI[protected]GOCULAMS but pament not receive.pls chek & refund the money as you possible
Reply
Sir my mobile number [protected] (Airtel) Rs. 20 not done, dated 18/10/2016
please my recharge give my mobile number [protected] Rs. 20
please my recharge give my mobile number [protected] Rs. 20
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