[Resolved] OYO — harrassment by customer care excutive & hotel

Abhibhmk

from Mumbai, Maharashtra

Address:	Gurugram, IN
Website:	oyorooms.com

My booking was in OYO as follows
BOOKING ID: LBJS2095
CHECK-IN - 22nd Jul'19
CHECK-OUT - 23rd Jul'19
ADDRESS - 20/1, manindra nath mitra row, Kolkata
Landmark - Sealdah Railway Station
Total payment - Rs. 961
Full payment was done..
Can't check-in as hotel denied..
Can't get any refund as customer care executive harrassed a lot..

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Aug 30, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2019

OYO Rooms Customer Care's response Hello Guest,

We never want any dissatisfactory experience for any of our guest and are getting this checked for you.

Regards,
Team OYO

Verified Support

Jul 27, 2019

OYO Rooms Customer Care's response Hi Guest,

We believe the concerned team has already contacted you regarding this issue. Also, we have sent you an email, hope you acknowledge the same. We assure you for a hassle free stay experience in future. Please let us know if you need any further assistance.

Regards,
Team OYO