Oyo Room — I am complaining about my andaman trip booked at oyo | |||
Hi, My name is vishal patil. I have booked package with oyo total holidays for 4 person (Two couples) for andman trip. My trip date is 23rd of january 2020 and i already paid total amount of rs. 140371. My package id is th-iaqu3413, my mobile number [protected] / [protected]. My email id [protected]@gmail.com I am highly disappointed with your customer support. My journey date is only after 10 days and i have no clarity about next step and only received voucher without itternay. I have call you guys manny time but oyo total holidays ivr lines are not working. Several time i mail on the id which i received the voucher but no reply. The executive who's name is seema sharma gave me this package, now she saying that i left the job and its non of her business. So who will going to guide for further, i am totally blank and worst experience i am facing after paying this much amount. Call me and clear me next step asap as only few days left in my trip. Was this information helpful? | |||
OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 13, 2020 OYO Rooms Customer Care's response Hi, we regret to learn about the dismaying experience. Our concerned team has been notified about this and will get back to you at the earliest. Regards, Team OYO Verified Support Jan 14, 2020 OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. Regards Team OYO | |||
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