Oyo Room — I am complaining about my andaman trip booked at oyo

Address:Panchmahal, Gujarat, 382721

Hi,

My name is vishal patil. I have booked package with oyo total holidays for 4 person (Two couples) for andman trip. My trip date is 23rd of january 2020 and i already paid total amount of rs. 140371. My package id is th-iaqu3413, my mobile number [protected] / [protected]. My email id [protected]@gmail.com

I am highly disappointed with your customer support. My journey date is only after 10 days and i have no clarity about next step and only received voucher without itternay. I have call you guys manny time but oyo total holidays ivr lines are not working. Several time i mail on the id which i received the voucher but no reply. The executive who's name is seema sharma gave me this package, now she saying that i left the job and its non of her business. So who will going to guide for further, i am totally blank and worst experience i am facing after paying this much amount.

Call me and clear me next step asap as only few days left in my trip.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2020
OYO Rooms Customer Care's response
Hi, we regret to learn about the dismaying experience. Our concerned team has been notified about this and will get back to you at the earliest.

Regards,
Team OYO
Verified Support
Jan 14, 2020
OYO Rooms Customer Care's response
Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
Jan 23, 2020
Updated by Vishalpatil9111
hi,

Today is my trip. after call many times they given me contact details of person or driver for land support after arrival at airport. when i call that guy he told me our huge amount of payment is pending to OYO so i will not provide any accomodation or service to you. so after few hours my flight and i am blank what to do.
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