[Resolved] Oyo Room — Refund of booking amount made through debit card | |||||
I have booked a hotel adarsh at bilaspur (Chhattisgarh) through oyo rooms on[protected] for rs. 2872. Through my yes bank debit card. But after booking of the same and payment of amount i have had cancelled the booking at hotel. Since then i am struggling for my amount to get refund which i have paid to the hotel but couldn't stayed. Moreover i have many conversations with oyo guest experience manager as they have assured me that i will get my amount refund within 7 working days. Here i am providing my booking details:- Booking id-zqaf0749 hotel adarsh juni line bilaspur. Further i have visited to bank's home branch to raise complaint against the same and i have initiate the complaint through charge back on[protected]. But then also neither i have got refund nor any status of assurance which make me satisfy. Its been more than 4 months since i am getting procrastinating answer. Hope my query will resolve soon. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 04, 2020 OYO Rooms Customer Care's response Hi Ram, we truly regret the inconvenience caused. Thank you for sharing the details. We have raised your concern with the right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.~dona
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