[Resolved]  Oyo Rooms — After rooms booked, payment made, denied after 3 days that there room is already booked.

Address:	New Delhi, Delhi
Website:	Www.oyorooms.com

Respected sir
I vaibhav gupta from delhi has booked 2 rooms in jim corbett, hotel jukasu manu maharani thru oyo rooms app on tuesday evening.As we are 2 couples so we made booking for 2 nights 3 days (Oct 2 - oct 4) for total amount 11196 / - inr.
The room availablity was there and we got the confirmation through app that we have successfully booked the room.On wednesday early morning i paid the amount using my hdfc debit card the total amount through oyo rooms app.Again i got the confirmation regarding same of payment made successful.As i called up at hotel for confirmation they said we have got booking in name of vaibhav gupta but we have no rooms. When i called up to oyo rooms customercare they said sir you sit relax...And your booking in confirmed.
I was nervous about the same because the week end is long if i wont get the room my vacations will get useless.
Repeated from last 3 days i was asking oyo employees for the confirmation and they sir its already confirmed.
Yesturday there call came and told sorry sir we cant able to give you rooms as it is full. We cant also arrange another as all hotels are full. I asked why u dint told this earlier. Why u gave confirmation thrice. They have silly execuses.

Sir i request you please see into this matter. I have no booking and i have already paid the amount. I dont want my money back. I want a confirm booking in that hotel. And if now i am trying for another hotel so they are very very costly.
Please help me
I will be very greatful to you.

Attached... Screenshots of bookings

Regards
Vaibhav gupta
Delhi
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