[Resolved] Oyo Rooms — Amount deducted from my google pay UPI but payment on OYO app shows failed

[Resolved] Oyo Rooms — Amount deducted from my google pay UPI but payment on OYO app shows failed

T Tholiaji Jun 15, 2021 Jun 19, 2021 This thread was updated on Jun 19, 2021

I made a booking in over OYO app on 14/06/2021 and after my booking is confirmed with booking ID- PKMQ4677 after that I tried to make payment using Gpay app though the collection request link, the transaction was successful in Gpay application but it shows transaction failed in OYO application. Kindly look refund the amount deducted. Booking ID- PKMQ4677 Account Number- [protected] IFSC Code- PUNB0388600 UPI ID- neha.[protected]@okhdfcbank UPI Transaction ID[protected] Google Transaction ID- CICAgOC0w8L_CA Transaction Date & Time- 14 June 2021, 01:27 +1 photos Was this information helpful? No (0) Yes (3)
Jun 19, 2021 Complaint marked as Resolved After the booking was completed the oyo support finally picked up the call and initiated the refund of the amount deducted. OYO Rooms customer support has been notified about the posted complaint. Verified Support Jun 19, 2021 OYO Rooms Customer Care's response Hi, as checked, refund has been initiated towards the same mode of payment and it will be credited within 7-14 working days. For any further assistance, please feel free to contact us. ~SP Jun 19, 2021 Updated by Tholiaji Thanks...still an easy way to contact support will be much appreciated cause it is difficult to contact oyo support
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