Oyo Rooms — Amount deducted, Hotel not booked

Kindly refund the amount as the hotel was not booked through oyo app and the money got deducted.
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Mobile Number [protected]
I'd - [protected]@gmail.com

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OYO Rooms customer support has been notified about the posted complaint.
Aug 04, 2021
Updated by [email protected]
Can you please refund the amount .
Please hep
ASAP
Aug 04, 2021
Updated by [email protected]
You can contact me on [protected]
please take appropriate action
Aug 04, 2021
Updated by [email protected]
When Will I get the refund amount?
Verified Support
Aug 04, 2021
OYO Rooms Customer Care's response
Dear Guest,

We understand your concern regarding the refund. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO
Aug 04, 2021
Updated by [email protected]
okay ! waiting !
Aug 05, 2021
Updated by [email protected]
Can you please update about my complaint.No call
has been recieved yet. Do call
on [protected], please refund the amount. Its really urgent.If you need any further details please let me know
Verified Support
Aug 05, 2021
OYO Rooms Customer Care's response
We understand that the process is taking time. Our team is working on it. Please be assured that your problem will be resolved at the earliest.

Regards,
Team OYO
Aug 07, 2021
Updated by [email protected]
How much time does it take to refund a genuine amount? How long should I wait?
Please resolve this issue .It already been 3 days.
Aug 10, 2021
Updated by [email protected]
Its been 6 days. No action has been taken yet . CAN YOU PLEASE REFUND THE AMOUNT.What kind of service is this? Can u tell how long its gonna take for the mistake that has been taken from your end?
Verified Support
Aug 11, 2021
OYO Rooms Customer Care's response
Regret for the delay. We wish to inform our team is already working on your concern and shall update you shortly.

Regards,
Team OYO
Aug 16, 2021
Updated by [email protected]
Its been 11 days already . How long will it take ? what is this ?
Aug 19, 2021
Updated by [email protected]
can you please share the details? what are you guys upto? How much time will it take to refund a amount.
Verified Support
Aug 22, 2021
OYO Rooms Customer Care's response
As checked, our concerned team has contacted and communicated the needful. We'd suggest you to please
connect with the payment source for any further assistance.

Regards,
Team OYO
Aug 22, 2021
Updated by [email protected]
nobody had contacted me for the above problem
I need my refund of rupees 2763 through the same mode I paid.

its been a month !
You guys are a fraud !
Just annoying people like us.

Refund the amount ASAP
Aug 24, 2021
Updated by [email protected]
This is what you people do when we ask you for a refund?

Aug 24, 2021
Updated by [email protected]
My money has been deducted. I have shared you the details as well. What the hell is wrong with you people.
Aug 24, 2021
Updated by [email protected]
please check the following details

Aug 25, 2021
Updated by [email protected]
To the OYO Team,

I need a documented confirmation from you stating the non-receipt of fund from your end.

Please provide me with the above mentioned document at the earliest.

So that I can give the same toh the bank if it has been not credited to your account
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