[Resolved]  Oyo Rooms — Bad services

Address:Lucknow, Uttar Pradesh, 226012
Website:oyorooms.com

Oyo at Parag inn, ashiyana ...the owner kept on switching off the AC in the name of power cut plus water wasn't available in the washroom in the morning.this type of service is totally unacceptable in the name of OYO rooms while they assure you of many more facilities apart from these basic ones.
The owner also kept on changing the settings to 'sold out' as the rates for same rooms(again not furnished as shown in the pictures) were higher through Goibibo ...Before I booked the room.
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Apr 7, 2017
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
OYO Rooms Customer Care's response
Dear Vil,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Request you to please share the booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Team OYO
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