[Resolved]  Oyo Rooms — Blackmailing by staff member

Address: HIG POCKET C , HOUSE NO. 102 D, SECTOR 105, Noida

I once visited and stayed for a night with my sister and a friend at an oyo. I didn't have the identity proof immediately but I send the photograph of my adhar card to the staff at the reception as they told me to do so before checking out. After two years a random message comes from a random number to me which I was shocked because it's about my privacy and this guy was blackmailing me. Whatever he said in the chat is not true. Only that I checked in with my sister and my friend for a night at the hotel. This is a violation of my privacy and there's no confidentiality as stated by oyo. They should check before keeping untrustworthy staff members. He was harassing me. I tried calling on OYO customer care but there is nothing available to file a complaint. So many people trust and stay thinking they are safe, their details are safe with them but this is not true. Please look into the matter immediately because people like him can misuse any personal information of someone anytime. Specifically women's information and harasse them.
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Aug 20, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2021
OYO Rooms Customer Care's response
Dear Guest,

We at OYO Hotels & Homes are fully committed to ensuring the privacy, safety and security of all our guests. Please share your booking ID and contact details so that we can get this checked and assist you further.

Regards,
Team OYO
Jul 20, 2021
Updated by Mahi299
I don't have the booking ID cause I visited that oyo two-three years back. I only have my number i.e [protected] that I gave along with my adhar card. I can only tell you that the oyo was is sector 108, Noida. Check the number from the screenshots above.
Verified Support
Jul 20, 2021
OYO Rooms Customer Care's response
Thanks for sharing the details. Rest assured, we'll get this checked and connect with you soon.

Regards,
Team OYO
 
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