[Resolved] Oyo Rooms — booking amount got debited but transaction failed.

[Resolved] Oyo Rooms — booking amount got debited but transaction failed.

T Tanmaybj from Bengaluru, Karnataka Jun 10, 2022 This thread was updated on Jun 10, 2022

I booked an oyo room today (20/09/18) and paid rs 1799 for the same through net banking. The amount got debited from my account but the transaction failed and the booking amount still shows unpaid. My email id - [protected]@gmail.com My booking id - meqc5694 Transaction reference no - igaejxjgl5 Amount was deposited in 'oravel stays private ltd' My registered mobile - [protected] Payment method - net banking (Sbi) +1 photos Was this information helpful? No (0) Yes (0)
Oct 26, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Sep 23, 2018 Updated by Tanmaybj I still haven't received the refund from OYO. And it has been three days now. Verified Support Sep 24, 2018 OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you. Regards Team OYO Verified Support Sep 25, 2018 OYO Rooms Customer Care's response Dear Guest, Our sincere apologies again for the inconvenience that has been caused to you. Our team member got in touch with you and we believe to have actively addressed your concern. Your feedback is genuinely important to us and the issue highlighted by you will certainly be taken care of. You can DM us for any assistance in the future. Regards Team OYO
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