Oyo Rooms — Booking : EWIX1757 and AAOV2166

I have booked a room through OYO app on 23rd january 2021 at Kochin, Kerela.I have to attend an urgent meeting on very next day.On my way to Kochin I booked the room for 2 people for an amount of 2589.00.The amount got debited from my account and the booking status was pending.I was so much worried as it was my first visit, I tried to reach the worst customer team of OYO, while calling we can understand the standard of their service.Multiple persons taking calls and transfering to different sections for hours.Nobody provided the right information, very frustrating response.I was in a worst condition, nobody to help, I even cant cancel the plan as i have started from my hometown trusting this Frauds.I tried to reach the customer supports, finally got response that money will be credited within 24hrs.I was like little relaxed, I start searching for another by trusting this Frauds.Finally I reached Kochi by 8Pm, I have no way other than Booking next rooms, I dont have enough fund in my account too.I searched and find out another oyo room and booked for an amount 2335.00.My God again the money got debited and Booking was pending.I was like better die.I was standing in the middle of city, unknown place a lady alone.
I called the customer executive and cried like hell, nobody helped out.If anything happensd to me on that night, who will take the responsibility??? This Frauds???Searching here and there calling friends I got rooms.From that night onwards I tried to reach this begers for my money, but they disconnected the call.
When i registered the complaint in this portal.I received a call, they will process the refund on priority basis, till now I dont receive any peny, Am asking for my money that I lost.because of your mistake.We are common people we trust you that is the mistake we have done.I am youtuber, a traveller, I never had such a worst experience, I will notify the authority soon my making a new video so the public and society can be alert about you fraud play regarding refunding.