[Resolved] Oyo Rooms — booking id - louy1490

Yudhishter Arora

from Faridkot, Punjab

Address:

Sector 22 chandigarh, Chandigarh, Punjab, 160022

Acc on oyo with email address - arora. [protected]@gmail.com

I registered my complaint with oyo for the booking id louy1490.
The condition of room was pathetic for which i have already submitted the photos. It was not at all a three star hotel or i can say a 1 star hotel and i paid more than 2k for that hotel.

First of all oyo replied for my mails after a very long time.
Now they have stopped replying in the mid of the conversation. I have already called them twice and i am mailing them again and again to reply back but all in vain. Oyo is just acting like they dont bother at all and customers time dont matter for them at all. Like what, they are not at all taking any pain for customers complaint. They are just making customer angry by not at all giving any response. We also have very less of time for these things and you dont bother about that. Have some responsibility.

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Jun 2, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

OYO Rooms Customer Care's response Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Team OYO

Verified Support

Apr 27, 2019

OYO Rooms Customer Care's response Dear Guest, We really apologize for the trouble caused to you. Also, we have sent you an email along with all the necessary details hope you'll acknowledge the same. Let us know if you need any further assistance.~IS

Jul 13, 2019

Updated by Yudhishter Arora I completely told to customer care executive them to give me my money back. But no they again tried to make a compensation. You are like bargaining with me and trying to save as much money as you can. First told me to take 20 percent than 50 percent. What like i am selling something. Sir i wasnt happy with your service and i didnt stay at that hotel. I need my money back and not your compensation