[Resolved] Oyo Rooms — Booking id opme5489, hotel ramhan east patel nagar, delhi

Pankaj Kumar Balayan

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110034
Website:	www.oyorooms.com

Denied my reservation, because i guess they sold my 2137 inr room for more money. front desk staff was awful - didn't care i was exhausted and sent me away. i reached the front desk at 2:15 pm and they asked me to wait for 15 minutes and said that some maintenance work is going on. after several followups, somewhere around 3:00 pm, they said me over the phone when i was waiting outside in my car that there is a police raid and they cannot offer me room now.

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Dec 9, 2016

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2016

OYO Rooms Customer Care's response Hi Pankaj!
We're extremely sorry to know that you had a bad experience with us. We regret and apologise the inconvenience caused. Our team will soon get in touch with you and discuss this further.