[Resolved]  Oyo Rooms — booking id sjoh4629, extra charges

Hi team,
Very disappointed with oyo. Can anyone help?
My brother booked oyo room since he had written exam in kolkatta. The hotel charged extra money, the actual amount to be paid was 5649 inr and said oyo team has no communication with hotel staff.

This is bizzare. Please investigate and take appropriate action. I need my money back.
Details are mentioned below:

Name - parvej ahmed
Check in: 3rd august
Check out : 4th august
Moram, nh116, haldia, haldia
Landmark - city centre bus stop

Regards
Rianka
Email: [protected]@gmail.com
Contact: [protected]
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Oct 1, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
OYO Rooms Customer Care's response
Hi, sorry for the inconvenience caused. We will get this checked. ~Joy
Verified Support
Aug 29, 2019
OYO Rooms Customer Care's response
We apologize for the inconvenience caused. We believe the issue has been resolved. Our dedicated team has sent an email to you hope you will acknowledge the same. Let us know if you need any further assistance, thank you!

Regards,
Team OYO
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