[Resolved] Oyo Rooms — booking not confirmed but amount is deducted. | |
I have paid rs.285 through debit card to oyo app on 15th april 2019 to book hotel in noida. My money got deducted but booking not confirmed by oyo app. Therefore I made successful booking from paytm. I want my money back which was deducted from debit card. On calling customer care of oyo they have booked hotel on pay to hotel basis and i have again paid in cash and money paid through is still not refunded. I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred and didnt resolved This behavior is not at all accepted and i want my money back. Oyo customer care is worst... Was this information helpful? | |
Apr 15, 2019 Complaint marked as Resolved Initiated refund. OYO Rooms customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
I have paid rs.927 through online payment by phone pe to oyo app on 01 October 2021to book hotel in delhi. My money got deducted but booking not confirmed by oyo app. Therefore I made successful booking from phone pe. I want my money back which was deducted from phone pe.
I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred and didnt resolved
This behavior is not at all accepted and i want my money back. Oyo customer care is worst...
booking not confirmed but amount is deducted.
booking not confirmed but amount is deducted.
booking not confirmed but amount is deducted.
I have only the screenshot so I share the photo you can see the photo.
I have called customer care of oyo today and talked about the issue to the lady picked up the call and she transferred the call to her senior, the person to whom call was transferred and didnt resolved
This behavior is not at all accepted and i want my money back. Oyo customer care is worst...
booking not confirmed but amount is deducted.
booking not confirmed but amount is deducted.
booking not confirmed but amount is deducted.
I have only the screenshot so I share the photo you can see the photo.
OYO Rooms Customer Care's response, Oct 3, 2021
Verified Support
Hi, thank you for bringing this to our attention. Please share your registered contact to get it checked and assist you further. ~Team OYO
I have paid payment of 1479 on oyo room oyo 24301 century park but my money is gone from my and payment succesful on phonepe pls get my money back i didnt get cofirmtion message or bookind id nothing i got pls get back my money
My upi id- [protected]@ybl
My upi id- [protected]@ybl
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