[Resolved] Oyo Rooms — Booking was made on 19/08/15, for accomodation for 1st to 4th Oct...gets cancelled on 29th Sept'15...just a day before arrival | |||||
OYO rooms sucks big time...don't bother booking through them, I had placed a booking with them through Goibibo on 19th August for 1st-4th Oct and today they are telling me that they cant confirm my booking (Booking ID: HTLYJQS6B5). Instead of cancelling it because of their inefficiency in proving the accommodation, they are sending me a mail stating "Your OYO Rooms booking PATY5902 at OYO Rooms has been cancelled on your request". Just look at the audacity. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 13, 2015 OYO Rooms Customer Care's response Dear Guest,
We are extremely sorry for the inconvenience you had to go through. We We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us.
Team OYO
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