[Resolved]  Oyo Rooms — cancellation of oyo rooms by oyo

My booking id was puge9671. This is written by oyo
We are extremely sorry that your stay experience with us was not as expected. We are investigating the cause of the trouble faced by you and working on priority to resolve it.
We hope you will give us another chance to host you.
We have initiated the refund of your cancelled booking amount with full refund which will reflect in the source of payment in 7-14 working days.
For help, please call +91- [protected] or write us back on the same email.

Thanks and regards,
Ankush chadda
Guest experience manager
Oyo townhouse oyorooms sticker by oyo

16915859:209058
This is written by me:
My complaint is as under
1. I hv booked the oyo hotel well in advance. I intended to go nahan with my old parents 80 years.
2. On 22/6/2019 at 7 am it was confirmed that my booking is ok. I got the sms.
3. During the middle of journey while driving i got call that booking has been cancelled
4 my wife talk to ur executive shivani she connected to onwer of property who said they r not taking the oyo booking they have informed to vimal or vikul of oyo in this regard.
5 i was near panipat when i got the call of cancellation.
6 i hv no option.
7 it is a embarrassment for me as my parents are old they not visit without me and it was a month plan to visit nahan. We choose the nahan as my parents can't sit for long time.
8 by cancelling my booking at the eleventh hrs u play with the emotions and not only it i spend around 1500 including toll and other — message truncated —

This is again written by oyo
Dear vivek,

We are extremely sorry that your stay experience with us was not as expected. We are investigating the cause of the trouble faced by you and working on priority to resolve it.
We hope you will give us another chance to host you.
For help, please call +91- [protected] or write us back on the same email.

Regards,
Priyanka saha,
Guest experience manager,
Oyo.

Issues are not addressed. I was deeply hurt.