[Resolved] Oyo Rooms — check in denied

Rajivabhi

from Delhi, Delhi

Address:

Haridwar, Uttarakhand

I booked a hotel room OYO 9565 Hotel New Shiv Murti 31 may 2019 for 5 june 2019 in haridwar from makemytrip. When i reached the hotel, the hotel management of oyo hotel denied check in by saying the room is not booked and i had to pay again for booking the room. I have the confirmation message that i got from makemytrip.now i m calling the service centre but it is not picking up my calls

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Jul 13, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2019

OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly share the requisite booking details with us.