[Resolved] Oyo Rooms — check in issue

[Resolved] Oyo Rooms — check in issue

H Haris Mustafa from Mumbai, Maharashtra Sep 12, 2019

Dear haris 🙏🙏🙏, We wish you a pleasant stay at 🏨 oyo 11620 amare highway residency. Your reservation, with booking id htlg3ccc7c, is confirmed for alleppey. The date of check-in is 12 sep, check-out is 13 sep. Check-in time is 12:00 pm Booking details 👇👇👇 hotel name 🏨 - oyo 11620 amare highway residency city 🌏 - alleppey check-in - 12 sep check-out - 13 sep The hotel refused to allow room with this ticket.@09. Pm. I tried costumer care at least 1 howr i didn't get help at last i moved another hotel i faced wast of mony and valuable time Was this information helpful? No (0) Yes (0)
Oct 30, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Sep 12, 2019 Updated by Haris Mustafa I didn't get response Verified Support Sep 14, 2019 OYO Rooms Customer Care's response We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you at the earliest. Regards, Team OYO
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Comments

1468260

from Varanasi, Uttar Pradesh

Sep 13, 2019

Dear Sir
Name is Vipin Kumar Singh E ID 1468260. Please propose to give my flower and final as soon as possible.

rajkiran chezhian

from Visakhapatnam, Andhra Pradesh

Sep 13, 2019

PFKT3825 My booking ID - booked for 3 guest .Hotel people provided twin bed . When asked for the 3rd bed they said it won't be provided. At 2200 at night with my elderly parents didn't have option but to sleep on the bare floor .worst experience ever .