[Resolved]  Oyo Rooms — check in issue

Dear haris 🙏🙏🙏,

We wish you a pleasant stay at 🏨 oyo 11620 amare highway residency. Your reservation, with booking id htlg3ccc7c, is confirmed for alleppey. The date of check-in is 12 sep, check-out is 13 sep. Check-in time is 12:00 pm

Booking details 👇👇👇
*hotel name* 🏨 - oyo 11620 amare highway residency
*city* 🌏 - alleppey
*check-in* - 12 sep
*check-out* - 13 sep

The hotel refused to allow room with this ticket.@09. Pm. I tried costumer care at least 1 howr i didn't get help at last i moved another hotel i faced wast of mony and valuable time
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Oct 30, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Sep 12, 2019
Updated by Haris Mustafa
I didn't get response
Verified Support
Sep 14, 2019
OYO Rooms Customer Care's response
We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you at the earliest.

Regards,
Team OYO
Complaint comments 

Comments

Dear Sir
Name is Vipin Kumar Singh E ID 1468260. Please propose to give my flower and final as soon as possible.
PFKT3825 My booking ID - booked for 3 guest .Hotel people provided twin bed . When asked for the 3rd bed they said it won't be provided. At 2200 at night with my elderly parents didn't have option but to sleep on the bare floor .worst experience ever .

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