[Resolved] Oyo Rooms — complaint against oyo 11376 golden park

[Resolved] Oyo Rooms — complaint against oyo 11376 golden park

B Banasri mondal from Kolkata, West Bengal

My booking id qbsm4572. Wrongful behave. As per booking breakfast included but they refused to give. Staff behavior also very bad for women. Never recommend anybody and me also for oyo booking. Date of incident 29.10.2018 and 30.10.2018. Asking rs.400 extra money for a pillow although our booking tbr basis. On 30.10.2018 at about 10.30am we booked another hotel in hyderabad for stay due to bad behavior of hotel staf and manager also. We booked 5 rooms for 15 women. Banasri mondal [protected] [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Dec 2, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 OYO Rooms Customer Care's response Sorry for the issue faced. We are getting this checked for you. Regards Team OYO Verified Support Nov 01, 2018 OYO Rooms Customer Care's response We understand that no apology would be adequate to cover up the inconvenience caused to you. Our team addressed the concern highlighted by you with sheer diligence. Your valuable feedback has been registered with us and we'll certainly forward this to the relevant team to bring the positive improvement here. We further assure you that your future stays would be a smoother and a delightful experience with us :)
Add a Comment	Share
Submit Close