[Resolved] Oyo Rooms — complaint against refund and fraud commitment for the refund

[Resolved] Oyo Rooms — complaint against refund and fraud commitment for the refund

N Nikhilandaninv from RAIPUR, Uttarakhand

Oyo is very fraud company. My booking date was 8 july 2019 and oyo teams itself cancelled my booking informing that the amount you had paid will get refund and now they refuse from their words and informing that you will get refund of the same. My registered mobile number is [protected]. As per the policy of oyo, oyo does not refund the amount. Its means that team of oyo is a fraud they use to inform for refund first and then they inform that amount will not be returned. My request to all the people who are reading my complain please be carefull at the time of booking or preffer any other app like goibibo because the teams does not fulfill their commitment. Was this information helpful? No (0) Yes (0)
Jul 25, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 20, 2019 OYO Rooms Customer Care's response We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly share the requisite booking details with us. ~SS Regards Team OYO Jul 20, 2019 Updated by Nikhilandaninv Hello sir, As I had already shared you my registered mobile number. My complain is that I had paid 2138 for my booking and after talking with your customer care representative person they cancelled my booking from their side and not refunded my amount yet. My booking was cancelled from your side and your team member make a fraud commitment that your money will be refund in 24 to 48 hours. Here frrom my side their is no mistake and oyo teams are informing that your money will not be refund. Is this the way oyo use to earn money or what. My registered mobile number is- [protected]. Thanks and Regards Ravi Nara Jul 22, 2019 Updated by Nikhilandaninv Awating for you positive reply team oyo . Jul 23, 2019 Updated by Nikhilandaninv Dear team, Please update us for the otherwise I will go for legal suit. Thanks and Regards
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