[Resolved]  Oyo Rooms — complaint for booking id rtvk1372

Address:

New Delhi, Delhi

Hello team,

Just want to say this was first time at oyo, and experience was pathetic.
I booked hotel golden park at kirti nagar, and reachd at 12 am since i used the slot of check-in as midnight.
First of all, the hotel was not traceable so i reached as per maps close to it, and when i called at hotel to ask someone to pick me up, they straighaway said we don’t any rooms. And when i said i have confirmed booking they said talk to oyo support. Then at 1 in the night i called oyo and they said we are fowarding your complaint, “if phone gets disconnected i will call you sice we have lot of customers call in que“, and i waited for next 45 min, phone got disconnected and no call came from oyo. Finally, i myself checked some other hotel and booked. But, i was shocked to see the service of your team and don’t think of booking from here again.

Sugesstion for you:
Please take only that much customers whom you can handle well.