[Resolved] Oyo Rooms — Double booking done | |||||
Hi, I had booked a hotel room in Chennai. It is in a hotel called Lloyd's nest. A person from Oyo called me and did a second booking for me in the same hotel, and now I have to pay for the two nights for two rooms. My telephone number is [protected]. The Oyo room site is a big cheat. They waited till the deadline for the second day is over before they told me about it. Was this information helpful? | |||||
Feb 16, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO | |||||
 1 Comment | |||||
Comments
As it turned out, they did not charge me in the end. They escalated the complaint I made at this site and handled it professionally. Thanks everyone!!
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