[Resolved] Oyo Rooms — Double payment for booking | |
I have paid rs.1912 through phonepe to oyo app on 03.08.2021 to book hotel in Delhi. My money got deducted but booking not confirmed by oyo app. On calling customer care they told me to do the booking again by paying and previous payment will be refunded. But i haven't recieved the payment yet, it's an double payment with booking ID Z4NQ4446.I have called customer care of oyo daily but there is no proper response from consumer care. Please refund the money back which i payed earlier for which the booking hasn't been done Was this information helpful? | |
Aug 26, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 06, 2021 OYO Rooms Customer Care's response Hi, we are sorry for the trouble caused. Please be assured that the raised concern will be resolved at the earliest. ~Aish
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 1 Comment | |
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Hi, as we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in your future stays with us. ~Dia
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