Oyo Rooms — Enforcing to cancel my booking or change the property with lower category

Address:	122002
Website:	www.oyorooms.com

We have booked hotel in goa for 27th to 31st December, 2015 in the mid week of may with 100% advance through makemytrip. In September i get to know that the address given is not efficient to reach hotel as there are too many oyo rooms so i sent message to oyo rooms regarding full address of the property. they have sent me confirmation along with full address and from the problem starts. Now i am getting calls from oyo rooms almost daily with different persons to change my property. mainly i have talked with a representative name Nirali and avantika. Nirali has told me story that on 31st we cannot check out from hotel but after telling that my flight is on 31st i have to check out she told me that she'll talk to property owner and let me know after some hours i got a callback from nirali and said that they have agreed for my check out at 31st without any issue. but after 1 day i got call from avantika and again same story that i have to change the hotel or i have to cancel my booking. when she told me to check out the other property which is a lower class property then i have booked (i have booked for premium property and they are giving booking for normal property) when i denied to change that property they told me that i have to cancel my booking or have to pay charge to that property owner which is Rs. 10000.when i said my total story that i had already talked with nirali and she had already convinced property owner for the same but avantika is telling that she had already spoke to property owner and he is denying to check out on 31st. Now they are enforcing me again and again for cancel my booking or accept the lower category hotel.