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[Resolved]  Oyo Rooms — Fake promise by oyo

Booking I'd is - VRIK5617
There is no parking, no setup box, no TV, no WiFi, non hygienic, no intercom connection at last no breakfast provided.
+2 photos
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Sep 14, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
OYO Rooms Customer Care's response Hi, this is certainly not the experience we want you to have with us. We have shared your concern to our team and they will connect with you at the earliest to assist you further. ~SP
Verified Support
Aug 03, 2021
OYO Rooms Customer Care's response We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. ~Dia
Verified Support
Aug 06, 2021
OYO Rooms Customer Care's response Thank you for sharing the contact details. We will connect with you at the earliest. ~Team OYO
Verified Support
Aug 06, 2021
OYO Rooms Customer Care's response We tried to contact you again but the number does not exist. Please share any alternate number to contact you. ~Team OYO
Aug 06, 2021
Updated by ankithuawei How is it possible?
1. [protected]
2. [protected]
Aug 07, 2021
Updated by ankithuawei Mail I'd - [protected]@gmail.com
Verified Support
Aug 08, 2021
OYO Rooms Customer Care's response Hi Ankit, as checked, our team has assisted you with your concern and provided a needful resolution. Further, the refund will be credited within 7-14 working days and you will get an update on the registered email address shortly. For any other assistance, please feel free to contact us. ~Team OYO
Aug 09, 2021
Updated by ankithuawei What is my registered email I'd??
Booking created by DM
My only email I'd is [protected]@gmail.com
Verified Support
Aug 13, 2021
OYO Rooms Customer Care's response Hi, as checked our team has connected with you in regards to your concern and provided you a needful resolution. Let us know for any assistance.

Team OYO
Complaint comments 
5 Comments

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Comments

Dear Guest,

Our concerned team tried calling, but couldn't connect with you. Please share a feasible time or an alternate number for the same.

Regards,
Team OYO
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[protected]
Reply
Okay
Reply
Still waiting for refund mail on my mail I'd [protected]@gmail.com
Reply
Still I didn't get any refund mail or update
Reply
OYO Rooms Customer Care's response, Aug 12, 2021
Verified Support
Hi Ankit, we are getting this checked and shall connect with you at the earliest. ~Team OYO

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