[Resolved]  Oyo Rooms — financial loss from unethical behaviour

Address:

out side 3rd pole mahamandir jodhpur, Jodhpur, Rajasthan, 342001

On[protected], i booked a room from oyo at delhi in hotel oyo 42981 rupam kingston park which booking id is gqoy0568 for rupeess 986. As soon as i came to delhi, i came to the hotel by giving rs 200 to a taxi and then i got the message that your room has become cancalled. At the same time, i talked to your customer service representative who told me to provide a room at hotel oyo 6886 golden palace which booking id is mloi1023 for rs 866. After that, give 100 rupees to a taxi and get to the hotel oyo 6886 golden palace. At that time the hotel manager was told that the room of the above category is not available to us. You cancel the room from oyo and give me 1000 rupees, i will give you room in this hotel withc same category. The oyo is fraud application and how many custmer dissatisfiy from oyo. At the same time, when i talked to the customer service representative, he asked me to give room again in difrent palace.

In this way, i was repeatedly misled by oyo and i did not even have a room after having a room in your hotel

There was no room in your hotel until my booking was done by oyo. After the room was cancal by your hotel manager from my oyo app, the room was given in rs 1000 with same category. Which payment was totally taken under the table systam

It caused me a lot of trouble by oyo and your hotel, which caused me financially and mentally. Please let me rest.

If you and your hotel do not have co-ordiation with custmr than why you were threatened??

Your hotel service is very useless and very deceptive. Because of this, a lot of customer has to face the problem.

Your hotel manager is not deliberately given a room becouse that the customer can cancel the booking from oyo and pay directly to the hotel & manager.

I should compensate for the following losses. Please provide help

1 rs 200 for taxi from railway station to hotel rupam kingstan
2 rs 100 for 2nd taxi from hotel rupam kingstan to hotel gold palace
3 rs 134 rs access payment taken by hotel golad palace

Regards,

Lalit daiya
Out side 3rd pole, mahamandir
Jodhpur, rajasthan.
[protected]
[protected]