[Resolved] Oyo Rooms — fraud & cheating .. charged extra amount | |
Booking id - uvwo1406 Keld2478 I made two booking both with same issue The application showing to book townhouse @inr 569 for double occupancy by applying coupon code oyoth499 (Screenshot attached). I was asked to pay the same amount on the app. Application is linked with paytm. So it added the same amount automatically and the same is deducted after adding the amount in paytm. However the booking is not confirmed and asking for amount of rs 920 Oyo team is not assisting in this issue... Was this information helpful? | |
Dec 22, 2018 Complaint marked as Resolved Booking done in the same offer price OYO Rooms customer support has been notified about the posted complaint. Verified Support Nov 24, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO Verified Support Nov 26, 2018 OYO Rooms Customer Care's response Dear Guest, Our team contacted you regarding this and we hope we were able to help you. We again apologise for the trouble caused. Let us know for any other assistance. Regards, Team OYO | |
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