[Resolved] Oyo Rooms — fraudulent business practice

pmoha59

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I booked oyo room, booking i'd ntld0956 and paid the amount 1725 via paytm. When reached oyo 27844 seven a luxury hotel, they said they don't do business with oyo. I spent 2 hours talking to approximately 10 customer service representatives and every time they put me on hold and never came back. What a nightmare! My first and surely last business with oyo. Please stop this unethical practice. This is a case of cheating and mental harassment and i hope, one day we have a law to punish such horrendous business practice in india.

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Oct 6, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

OYO Rooms Customer Care's response Hi,
We are extremely sorry that you had to face such an inconvenience. Oyo Hotels & Home always ensures that the customer is served with the best of services and hence, such an incident taking place is extremely unfortunate. We have escalated your case to the concerned team on a priority basis and they will get in touch with you soon with an appropriate solution. Your patience would be highly appreciated. Feel free to reach out to us in case if any queries.

Regards,
Team Oyo